Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

Showing 701 reviews with 4 stars · Clear filters

Robert B.
Sep 20, 2024
Outstanding coverage. Great iOS app
Submitting a claim on the mobile app is easy and straightforward. Coverage is outstanding. On a recent claim of $253.50 we received $204. I would have given 5 stars if the reimbursement took only a few days instead of 10. Still that’s very reasonable.
Response from Spot Pet InsuranceSep 23, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
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Shirley D.
Sep 18, 2024
It was hard to pick a insurance for my…
It was hard to pick a insurance for my pets .I think I made a good choice.
Response from Spot Pet InsuranceSep 19, 2024
Thanks for choosing Spot to protect your furry family! 🐾
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Michael H.
Sep 15, 2024
easy to use and quick response
First time used pet insurance we are happy we did due to an unknown kidney issue. The website was easy to use with fast response
Response from Spot Pet InsuranceSep 16, 2024
Hi Michael, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags! ~The Spot Family ❤️🐾
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Frannie L.
Sep 15, 2024
I am not sure at this point
I am not sure at this point. I just began coverage through Spot and have only submitted one claim for a wellness visit. But I can say I feel bombarded with emails. I really just need to be informed of whether or not a claim has been applied to my deductible and my remaining balance
Response from Spot Pet InsuranceSep 16, 2024
Hi Frannie, thank you for the feedback. We would love to hear further where we can improve and encourage you to reach out to our team.
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Halle
Sep 14, 2024
Happy so far with Spot
Happy so far with Spot. I will recommend to others.
Response from Spot Pet InsuranceSep 16, 2024
We love hearing this, thank you for sharing, Halle! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Richard S.
Sep 14, 2024
Once all the records were in
Once all the records were in, payment was quick. I like the direct deposit
Response from Spot Pet InsuranceSep 16, 2024
Hi Richard, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
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Kathy
Sep 12, 2024
Overall
Overall, it has been a good experience. Still waiting on the result of the appeal I did for a claim.
Response from Spot Pet InsuranceSep 16, 2024
Hi Kathy, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
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Penny A.
Sep 12, 2024
I think it took too long to be…
I think it took too long to be reimbursed for the claim.. Submitted on a Tuesday and it was the following Tuesday.. 5 working days later before I was credited
Response from Spot Pet InsuranceSep 12, 2024
Hi Penny, thank you for your feedback. We are always looking to improve and will take your comments into consideration.
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