Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Showing 701 reviews with 4 stars · Clear filters
Charissa B.
I'm glad to have insurance for my dogs. This company is great and make submission of claims quick and easy.
Response from Spot Pet InsuranceAug 20, 2026
We love hearing this, thank you for sharing, Charissa! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Paul C.
Ease of online system for submitting billing. Price is affordable for coverage offered.
Response from Spot Pet InsuranceAug 20, 2026
Hi Paul, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Lynne
We have three large dogs covered by Spot. Generally the claims are finalized rapidly, a few times we had to wait two weeks. I have had a couple of claims denied as not eligible where the Vet had me purchase over the counter medicine as it was cheaper for me and when submitted they were not approved despite documentation. Not covering pre-existing conditions is discouraging but it was clear before we enrolled. We have both wellness and medical so our monthly premiums are substantial but with the cost of good care, we cannot be without insurance. Overall, I am satisfied.
Response from Spot Pet InsuranceAug 20, 2026
Hi Lynne, thank you for your review! Our team is always here to answer any questions- 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Customer
Am happy to get my vet expenses refunded!
Response from Spot Pet InsuranceAug 20, 2026
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
customer
My second set of claims have been paid before my first set for one of my dogs. I don’t understand what the holdup is. That’s why I’m not giving a five star rating.
Response from Spot Pet InsuranceAug 20, 2026
Hi there. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Theresa
SPOT is great! I love the multiple pet discount and the plans that they have. Their customer service is awesome and so helpful with explaining everything and finding the perfect plan for your fur baby! With other pet insurance companies increasing their prices, SPOT has been reasonable.
Response from Spot Pet InsuranceAug 20, 2026
Hi Theresa, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Kelli R.
Spot is our first pet insurance ever, and we didn’t know what to expect. We were pleasantly surprised by the ease of submitting the claim and the speed of payment. 👍🏼 Thanks Spot!
Response from Spot Pet InsuranceAug 20, 2026
Thank you for your wonderful review, Kelli! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
PAULA
The settlement was quite satisfactory. However, the automated follow up texts and emails were not synch'd with activity on my claim and that became very confusing and irritating.
Response from Spot Pet InsuranceAug 20, 2026
Hi Paula, thank you for the feedback. We would love to hear further where we can improve and encourage you to reach out to our team.