Spot Pet InsuranceReviews of spotpet.com

It is very easy submitting and paying bills.

What the insurance paid for. The process time was good. I didn't like how I had to do the process on line only. Everyone isn't good with online services. I rather mail my claims in like I did my previous insurance.

You are on top of the claims sent in and settle them fairly quickly that you can understand.

Its easy to submit a claim. I paid the emergency vet then submitted the invoice to Spot. After my deductible ( $ 250) was met, they paid 80% of the claim. I researched a lot of pet insurance plans & I'm glad I went with Spot. They have been very good

Seems to be pretty simple to access, and I actually was able to talk to a person!

Fairly easy to submit a claim and they give you many months to file. I prefer checks sent over electronic transfer, and the checks arrive in approx. 2 weeks-this is reasonable. Recently, our elderly cat became very ill costing over $3000 in a couple of months. Spot Insurance covered most of these bills without hassle. We are on the 20/80 plan, and in the end, approx 70% of what the vets charged was covered. The four stars instead of five is because of the 50% increase of my premium this year on our dog that has had few claims in 4 years. Additionally, we have the platinum wellness plan which I thought should factor into not having large premium increases. Next year, we may cancel the platinum wellness plan add on because it only makes sense if you have a dental cleaning, and Spot only covers $150 toward the dental cleaning. Dentals cost between $400-800 at most clinics. At least consider counting the overage toward the deductible. The vet bills have not doubled in one year, so I don't understand the rational here and none was provided.

The claim process is very straight forward and easy

After a bumpy start which included some misunderstanding, they have been quick to review my claims and have compensated me fairly to this point.