Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

Showing 280 reviews with 3 stars · Clear filters

Ms Susan P.
Aug 13, 2020
I was pleased with the process getting…
I was pleased with the process getting the insurance quote except that it appears you do not take into account weight. That makes me wonder why? I don't understand why I'm paying as much for insurance for my little 6 lb might as someone with a massive Newfoundland. Other than that things are great we're all registered for pet insurance and it appears that it will be helpful
Response from Spot Pet InsuranceAug 13, 2020
Hi Ms Prock, We understand that different types of dogs come with different risk factors, which is why we take into account a dog’s age and breed when calculating rates. By taking breed into account, we also take into account the average weight of that breed and breed mixes. Certain breeds of dog, regardless of weight, are more prone to certain conditions, which helps us to effectively rate each pet. Please reach out to us if you have further questions or concerns 😀 ~The SPOT Family 🐶 ❤️
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Jeannette C.
Jun 3, 2020
Not information on the plan
Not information on the plan
Response from Spot Pet InsuranceJun 3, 2020
Hi Jeannette, We are sorry to hear that you had some difficulty finding more information on the plan you selected. We would recommend reaching out to our call center and a Spot team member can go though with you and answer any questions you have relating to what is and isn't covered. Here is a link with the phone number and hours of operation: https://spotpetins.com/contact/ ~The Spot Family 🐶
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PGG
Apr 12, 2020
What exactly is covered?
There was no easy and clear explanation of what exactly is covered. I eventually found it I think. Don’t really remember because I lost interest.
Response from Spot Pet InsuranceApr 13, 2020
Hi PGG, We recommend reaching out to our call center in which a Spot team member would be happy to go over any questions you may have and to clarify what is covered! Here is a link to our call center and hours: https://spotpetins.com/contact. ~The Spot Family🐶
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Tammy Y.
Apr 9, 2020
For the average person who has pets
For the average person who has pets, they want to cover their fur baby but the premium is a little pricey. Most people do not have a lot of extra money to throw around and live as simply as possible. The coverage is really good, but the price as said before is a little high for the average person.
Response from Spot Pet InsuranceApr 9, 2020
Hi Tammy, We definitely encourage you to reach out to our call center and a Spot team member would be happy to go through the customization process with you to help find a plan that is in your price range! https://spotpetins.com/contact. ~The Spot Family🐶
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Cyndy S.
Apr 9, 2020
Many people are unable to pay your…
Many people are unable to pay your monthly fee. Especially disabled and elderly on fixed income. I can't be without my dog,he alerts me when I need to get my door. I had to get him a certificate for service dog to even be able to have him. I am in a power wheelchair and alone most of the time. He is already 8 1/2.
Response from Spot Pet InsuranceApr 9, 2020
Hi Cyndy, We totally understand that everyone's situation is different and are sorry you could not find a plan that suits your needs! We recommend reaching out to our call center and an agent would be happy to go over all the different plan options we offer. https://spotpetins.com/contact. ~The Spot Family🐶
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Mrs. T.
Apr 9, 2020
Not covering pre-exiting aliments.
Not covering pre-exiting aliments.
Response from Spot Pet InsuranceApr 9, 2020
Hi Mrs. Taylor, We are sorry you were unable to customize a plan that covers everything you are looking for. We do recommend reaching out to our call center and a Spot team member would be happy to assist with any questions regarding what is and is not covered and all the different options we offer. https://spotpetins.com/contact. ~The Spot Family🐶
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Jeanne R.
Mar 28, 2020
Because I could not get the quotes.
Because I could not get the quotes.
Response from Spot Pet InsuranceMar 30, 2020
Hi Jeanne, We are sorry that you are having difficulty getting the quote. Here is a link for our call center and a spot team member would be happy to assist you in retrieving your quote! https://spotpetins.com/contact ~The Spot Family🐶
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TJC
Mar 28, 2020
I signed up to give out info about pet…
I signed up to give out info about pet insurance. Never received the package Information to give to people who come into our grooming shop.
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