Naomi L.
So this is the start to our third year…
So this is the start to our third year with spot…and we love it. It is so easy to place a claim and the customer service has been very helpful. But here is the but the first year we paid $465.60 then the second year we paid $580.20 (that is an increase of $114.60) mind you nothing in our package hadnt changed and we have never gotten to our deductible ever. And now this year we were going to look into another company because of how much it went up and I understand inflation but that seems a bit much for a dog that has no issues and is 4 years old. But I got back to it to late and my card was charged which was my fault but the new charge was for $631.44( increased again $51.24) and again we have never gotten to our deductible so I don’t understand this but other then the price discrepancy I would stay with this company and makes me sad that we will have to move on from them cause I can’t pay for this every year and be surprised with what my credit card statement is going to say
Response from Spot Pet InsuranceMar 14, 2025
Hi Naomi – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.