Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

Showing 280 reviews with 3 stars · Clear filters

Cindy H.
Nov 13, 2021
I started this insurance assuming that…
I started this insurance assuming that it would pay if I had a claim. I work in insurance and know how this works. Shortly after starting my dog was stung by a bee (I didn’t know why she wouldn’t walk on her hind leg) and I took her to the vet. This should be considered a accident not pre-existing. I have not gotten anything back from this insurance and that it’s been over a month since I made the claim. I gave them three stars because I am assuming I’m going to get some of my money back from the vet visit?
Response from Spot Pet InsuranceNov 15, 2021
Hi, Cindy! We make every effort to process claims as quickly as possible and will update the status in the Member Center as your claim continues through review. We’d be happy to discuss your claims in further detail if you’d like to give us a call at 1-800-905-1595.
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Teron
Sep 27, 2021
Customizing quote was easy
Customizing quote was easy. Now just in waiting period. Haven't filed a claim yet.
Response from Spot Pet InsuranceSep 28, 2021
Hi Teron, We are happy to hear you are covered with SPOT in case you have a need in the future. ~The SPOT Family🐶❤️
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Casie B.
Aug 23, 2021
Average
Average. Haven't had to use it yet and not after the 2 week waiting period to even try yet.
Response from Spot Pet InsuranceAug 30, 2021
Hi Casie, We are happy to hear you are covered with SPOT in case you have a need in the future. ~The SPOT Family
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Dawn S.
Jul 15, 2021
How would I know if you are a good…
How would I know if you are a good company yet? It's been less than a week since signing up.
Response from Spot Pet InsuranceJul 15, 2021
Hi Dawn! We're so glad to have you join the SPOT pack! If you have any future questions, be sure to check out our contact page to get in touch: https://spotpetins.com/contact Kindly, SPOT Family
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Dyane M.
Apr 5, 2021
Great
Great service
Response from Spot Pet InsuranceApr 6, 2021
Hi Dyane, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. ~The SPOT Family🐾❤️
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Nandi P.
Mar 10, 2021
Not very user friendly....i believed i…
Not very user friendly....i believed i was signing up for the preventative care which is what i really needed still unsure what next steps should be just overall confused
Response from Spot Pet InsuranceMar 10, 2021
Hi Nandi, We're very sorry to hear about this inconvenience, a member from the customer support team will contact you today to assist with adding preventive to your policy. Thank you very much for your feedback! ~The SPOT Family
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Shelly W.
Sep 28, 2020
For as much I pay every month
For as much I pay every month, I thought I was getting more reimbursed when I took my cat to the vets office. So far I don’t see why paying so much every month saves you very much money out of your pocket. Time will tell if I made the right choice in getting pet insurance.
Response from Spot Pet InsuranceSep 28, 2020
Hi Shelly, We are sorry to hear that you were not satisfied with your reimbursement. A SPOT team member will be reaching out to you to give some insight as to why you were reimbursed the amount you were and to go over your coverage. ~The SPOT Family❤️🐱
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Ardella L.
Aug 22, 2020
I don't understand why you are asking…
I don't understand why you are asking for a review. All I did was buy insurance which will take effect soon. i have not yet had occasion to make a claim on the insurance. I hope it will get five stars if and when I access it.
Response from Spot Pet InsuranceAug 24, 2020
Hi Ardella, We apologize that you received that email having not filed a claim. If you do ever have to file a claim, please reach out to us if you ever need assistance! ~The SPOT Family🐾❤️
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