Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
Showing 701 reviews with 4 stars · Clear filters
DM
Have found Spot Pet Ins to be very good and for the most part responsive. The only issue is that we have submitted invoice and doctor notes and then they say they have not received even after both the vet and myself have resubmitted.
Response from Spot Pet InsuranceApr 28, 2025
Hi there, we’re so glad you had a positive experience! Thank you for the feedback on submitting documents, we will look into this! 🐾🐾
Howard R.
Excellent communication & very fast processing!
Response from Spot Pet InsuranceApr 17, 2025
Hi Howard, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
William K.
Changed Review! The day after I sent a bad review I got the check. The company was friendly and easy to deal with.
Response from Spot Pet InsuranceApr 21, 2025
Hi William, We have sent this over to our team and they will reach out to address your concerns.
A good E.
I've had a good experience with the company with all of my claims. I have had to call on at least fifty percent of them due to entry error for processing. But this has been very quickly addressed and corrected. I very, very, very much like the preventative care part of the package, and that has definitely made this worthwhile
Response from Spot Pet InsuranceApr 15, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
Elaine
Services covered for my Biscuit, except 9/2024 appointment vet for a serious new change in condition of neurological change, weakness, tremors, ataxia, fell over, shaking. Was told does not cover this condition. This was wrong and should have been covered!!
Response from Spot Pet InsuranceApr 15, 2025
Hi Elaine. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Diana L.
They honor the agreement and pay out properly. Whenever I have called customer service I have been met with professional and kind representatives.
Response from Spot Pet InsuranceApr 15, 2025
Hi Diana, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Kenneth V.
Easy to work with.
Response from Spot Pet InsuranceApr 15, 2025
Hi Kenneth, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Teuta K.
Quick response and ease of submitting the claim.
Response from Spot Pet InsuranceApr 8, 2025
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾