Spot Pet InsuranceReviews of spotpet.com

Conflicting processing emails. One email said they couldn’t process claim after I received my direct deposit. Customer service LACKS! Spot is supposed to gather the information needed, not me requesting paperwork, procedure notes from my pets 6 years. Very disappointed.

Just another garbage pet insurance company looking to take your money and deny your claims. Terrible. I suggest saving an emergency fund and including any monthly fees you would have given Spot. They get two stars for having an app that’s easy to use that makes filing a claim simple, but it’s all for nothing so why bother?

My reimbursement was half completed . You forgot a whole other factor and I had to phone you to fix it. Also your pricing for my dog is more than my monthly health insurance that somehow sounds way out of reality !

I submitted a follow up claim for an illness that was already in your system and now I'm being asked for 6 months records from the vet. That seems counter intuitive to me. I am going to send the papers when I get around to it this weekend

Took forever to review my claims. Kept sending the same message needed info ..I provided everything I had. My cat got diabetes, they don't cover prescription food as they said they did. And they never looked into anything, reviewed anything, or contacted me in any way, so the response is meaningless.

I submitted a claim two weeks ago, I have not herd anything whether ir was approved or not

Do not waste your money on this sham! I have made two claims that have been denied for coverage. Now they are telling me any time my dog has the same issue it will never be covered. I paid for a year but will definitely not renew. This was not a pre existing condition as they try to claim. My dog was diagnosed with a problem in March, and I enrolled in the policy in January. You do the math.

You find any and every excuse to deny claims. My pets are generally healthy and we take good care of them. I take them for a wellness visit and despite them receiving only routine care and me purchasing the upgraded our plan to cover wellness I get very small payments from you. I am not sure why I am paying $125 a month to you every month for you to reimburse me $40 for a $125 wellness visit for one pet. Seriously considering cancelling this.