Donna
Turn around time on claims great
Turn around time on claims great, also explanation of benefits is very clear
Response from Spot Pet InsuranceOct 31, 2025
Hi Donna, thanks for choosing Spot to protect your furry family! 🐾

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 10,126 reviews with 5 stars · Clear filters
Donna
Turn around time on claims great, also explanation of benefits is very clear
Response from Spot Pet InsuranceOct 31, 2025
Hi Donna, thanks for choosing Spot to protect your furry family! 🐾
Dad
Easy to file claims.
Response from Spot Pet InsuranceOct 31, 2025
Hi there, thanks for choosing Spot to protect your furry family! 🐾
Mary B.
I’m very pleased with this insurance. Claims are handled quickly and the communication is great. I feel like I have a partner in my dog’s care.
Response from Spot Pet InsuranceOct 31, 2025
We love hearing this, thank you for sharing, Mary! Wishing you and your fur family good health.
Alex A.
We’ve only had to take in our little buddy Bruce twice this year for vet visits for one reason or the other. Spot has made it incredibly easy to submit claims and are prompt with response times. I’ve also called in the advice line and felt the staff is kind and knowledgeable. I am so glad we made the switch this year!
Response from Spot Pet InsuranceOct 31, 2025
Hi Alex! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Jen W.
My dog needed dental surgery for a broken tooth - Spot quickly sent us our check for reimbursement. Very pleased!
Response from Spot Pet InsuranceOct 30, 2025
Hi Jen! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Suzanne B.
I needed to file a claim for my French Bulldog Gracie. I had read the reviews and feel that they were dismal. I turned in Gracie's history and the current surgery she needed which was tumor removal in her gums and a few other "frenchie" items. I was reimbursed approximately 66% of the vet bill. I signed her up for emergency and accident insurance only. I felt that the reimbursement was completely fair. I had no problems with reimbursement and just received my check today - thus the review. I would rate Spot pet insurance a 5/5. I felt that they were fair and I received the judgement and payment relatively quickly. I have no complaints! Thank you for your help and assitance.
Response from Spot Pet InsuranceOct 31, 2025
Hi Suzanne! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Amanda G.
I have never had an issue receiving reimbursement for my claims. It is a very easy and user-friendly process.
Response from Spot Pet InsuranceOct 31, 2025
We love hearing this, thank you for sharing, Amanda! Wishing you and your fur family good health.
Vicky M.
Amazing experience. Process is very streamlined and I love having the peace of mind for my pups.
Response from Spot Pet InsuranceOct 31, 2025
Hi Vicky! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾