Diane O.
Excellent customer service and claim…
Excellent customer service and claim response time.
Response from Spot Pet InsuranceDec 31, 2025
Hi Diane, thanks for choosing Spot to protect your furry family! 🐾

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 10,126 reviews with 5 stars · Clear filters
Diane O.
Excellent customer service and claim response time.
Response from Spot Pet InsuranceDec 31, 2025
Hi Diane, thanks for choosing Spot to protect your furry family! 🐾
Jonie T.
Recommend Spot to ALL my family & friends!!
Response from Spot Pet InsuranceDec 31, 2025
We’re delighted to hear about your positive experience with our pet insurance, Jonie! Thanks for choosing Spot to protect your furry family.🐾
Miguel P.
Very reasonable and quick reimbursements.
Response from Spot Pet InsuranceDec 31, 2025
Hi Miguel, thanks for choosing Spot to protect your furry family! 🐾
faina
We had an emergency room visit with my dog for his back problem. The claim process was very straightforward. I emailed them my itemized bill from ER, medical history from our vet, set direct deposit to my bank account and in two days I got reimbursed. Definitely would recommend Spot.
Response from Spot Pet InsuranceDec 18, 2025
Hi Faina, we’re so glad you had a positive experience and got your dog the help that they needed! Wishing you happy wags!❤️🐾
Justin T.
My cat needed ED care with unexpected diagnostics, medication, and follow-up care, and the final vet bill was substantial. I submitted my claim to Spot, and I was incredibly impressed with the speed and simplicity of the entire process. • Easy Claims Process: Submitting the claim online was straightforward and hassle-free. • Fast Reimbursement: I received the reimbursement much quicker than I anticipated, which was a huge relief. • Excellent Coverage: The amount they covered was exactly what I had expected based on my plan details, with no surprises or hidden fees.
Response from Spot Pet InsuranceDec 18, 2025
Hi Justin, we’re so glad you had a positive experience and got your cat the help that they needed! Wishing you happy wags!❤️🐾
customer
I put my claim in and within by 72 hours I had money in my account. The whole process was so easy
Response from Spot Pet InsuranceDec 18, 2025
Hi there, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Rebecca S.
I’ve been with several pet insurance companies & Spot is the best. They have not refused one claim, either applying them to my deductible or reimbursing me. They are very affordable.
Response from Spot Pet InsuranceDec 18, 2025
We’re delighted to hear about your positive experience with our pet insurance, Rebecca! Thanks for choosing Spot to protect your furry family.🐾
Bridget C.
Wow, during a very scary and unsure time SPOT Insurance came thru and made things feel better. Our love of our life and family therapist, HONEYGIRL, (6& 1/2 yr old goldendoodle) Had to have leg surgery and within a 2 week time period we were reimbursed the 90% of a $4900.00 bill. Thank you ever so much for being true ! I also talked with a service rep. To be sure my claim was submitted correctly and the rep was so very kind and helpful ♡
Response from Spot Pet InsuranceDec 18, 2025
Hi Bridget! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾