Spot Pet InsuranceReviews of spotpet.com

Love how easy it is to file claims! Luckily I don’t have to use it often but enjoy the peace of mind that’s there if I need it for my boy!

Fast turn around time and ease of submitting claims.

Fairly quick to reimburse & website is easy to navigate

Was very good to have coverage for a major event. They only thing that needs improvement is I had to resubmit my dogs records every time I made another claim for a different bill from the same occurrence. Should only have to submit that once. All in all was a good experience and a big burden off of us. Thanks.

Good reimbursement for serious issues. But wellness reimbursement disappointed.

So far Spot Pet has been very good.

Claim being process very fast. I am very please.

The convenience of the app and its simple user interface makes for an overall pleasant claims submission process; with prices that aren't exorbitant so one can see where there is value. The only reason I must take off one star is because of a claims issue where the individual looking over my claim used a very broad strokes approach when reviewing my claim which required me to have to write a letter and petition to have it reviewed once more. The issue was the broad strokes approach used didn't even bother to use any discernment to distinguish between one diagnosis and another and simply lumped it all together as one medical issue. Them having conflated two separate issues as one, I could have ended up paying everything out of pocket. Even having explained to a representative on the phone the response was less than pleasant or acceptable. Having to make the case for myself when they had all the medical records was indeed frustrating and a reminder that you should pay attention and keep notes of your veterinary visits and any past emergencies or medical conditions. While its a great thing to be insured in case of emergencies, one can soon be disillusioned by the reality of how insurance companies can and often operate. On that one occasion where the experience was less than stellar, I could not help but lose a bit of that confident feeling that they are here for your pet's well-being. Overall however things have usually gone on without much issue and as simple as a few clicks.