Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Showing 701 reviews with 4 stars · Clear filters
Sharran W.
All 3 of my dogs have Spot, i’m new to them no issues so far. They have an app which is easy to use and maneuver around. So far Love it.
Response from Spot Pet InsuranceOct 1, 2025
Hi Sharran, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Tye
I got in charge for my cat. The first time I Made a claim, it was denied it was for deworming, but it wasn't an actual deworming medicine. It was a flea medicine so confusion on that part of the vet. But the second claim I made, they paid what they said they would, and I'm very happy about that. My cat is 5 years old. And he's in good health, so I keep the insurance just for the peace of mind, and I'm finding What I'm able to do with the insurance as routine checkups. So yes, I am very pleased with the insurance from spot.
Response from Spot Pet InsuranceSep 26, 2025
Hi Tye! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Maureen M.
The only problem I have with the insurance was they didn’t pay near what my bill was. My bill was for $301 and I only received 110. On a good note I received my refund in a matter of days.
Response from Spot Pet InsuranceSep 26, 2025
Hi Maureen, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Toni M.
I thought I would get more reimbursed.
Response from Spot Pet InsuranceSep 22, 2025
Hi Toni, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team.
Elaine S.
Normally very fast and efficient in getting claims processed, but seems to always require one or more attempts to provide all the necessary paperwork. Would also be preferable to have a call center in the US that you can reach for questions, rather than the outsourcing Spot does for claims related questions.
Response from Spot Pet InsuranceSep 22, 2025
Hi Elaine, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience.
Michael T.
I actually refund about 40% of preventive care for both my cats which cost over 600$. So far loving Spot Pet Insurance! Submitting claims were easy, processing a bit slow but not too bad! Mike T
Response from Spot Pet InsuranceSep 22, 2025
Hi Michael, thank you for the positive feedback! Please reach out to us if you ever have any questions.
Debbie R.
Submitting claims are pretty easy and once it has been processed and approved depending on your bank you get it pretty fast. Do wish there was an option for you to put in other symptoms that your dog is having other than the pull down ones.
Response from Spot Pet InsuranceSep 22, 2025
Hi Debbie, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Sandra P.
I find owning a dog a tremendous expense
Response from Spot Pet InsuranceSep 19, 2025
Hi Sandra, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾