Spot Pet InsuranceReviews of spotpet.com

It took 2 weeks for compensation and I only received 70% back even though I pay for the 90% back plan monthly.

I can't even access the app to get on my account. I hope the isn't a bad sign to the service.

They used to cover the prescription food that my dog needed and they stopped paying. Very frustrating company to work with

Pricing is competitive but the claim process has been horrible. It has taken over 2 months to be reimbursed and I've ended up as the middle man calling my vet and Spot. I guess it's great if you can afford large vet bills and just get paid whenever Spot can get all of their information but forget about the 4-day processing they're apparently averaging right now..

I just started my policy, right now a little skeptical. Why can't a get a hold of someone when I call the number? Its always saying, im sorry, nobody is available and hangs up. Is this a legit company??

Payment options are very limited with Spot Insurance, which is very disappointing. At the very least, one should have the option to pay via bill pay from their own bank. I, like so many others, perform the bull of our payments this way so as to avoid late payments (setting up a recurring schedule) while maintaining full control of withdrawals. This is a disgrace that I have to hand over control of my funds to Spot to either deduct an amount from my checking account or credit card. No thank you. I will logon every month on or by the due date & make a one-time payment. Other than that, we haven’t even used our insurance yet. We’ll see if there are any other companies with modern payment options while being competitive and make our move then.

I did a lot of research on pet insurance for my new puppy and thought Spot looked the best. After I had several invoices for various services, I felt it was very deceiving on how much is actually covered by insurance. Out of all shots, exams, sickness, I paid a little over 650.00 and my reimbursement was 110.00 and it took months to get it. Also, I know this piece is not as important as the insurance but if you pay for the entire year which we did in October, you were supposed to get a 25.00 Amazon gift card which I never did.I called to find out who I would contact about this and was given an email which took me right back to signing up for insurance. We will not be renewing for the next year. Very disappointing.

Still no update from spot Unfortunately I never received my Amazon gift card I had gotten a email saying here is your gift card but nothing was included? What gives ?