Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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Excellent
Showing 701 reviews with 4 stars · Clear filters
Kimberly D.
They are pretty quick with claim reimbursement, I just wish they had higher coverage options
Response from Spot Pet InsuranceMar 27, 2026
Hi Kimberly, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Kasey
This pet insurance has everything I need, except dental of course. They reimburse within three days of requesting, they’re affordable, and I haven’t ever needed to contact customer service. The app itself is kinda janky. I can never get it to load very well on my phone, but that could be a user error. I wish they offered more options for preventative reimbursement, but so far they’ve been decent. Thank you
Response from Spot Pet InsuranceMar 24, 2026
Hi Kasey, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Pilgrims
It was easy to make a claim.
Response from Spot Pet InsuranceMar 24, 2026
Hi there, hank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Ibrahim K.
So far, Spot has been good. Easy to submit a claim and usually processed within a few days. However, recently, they did bump up the monthly dues by 1/3 after the first year without notice. I didn't care for that.
Response from Spot Pet InsuranceMar 24, 2026
Hi Ibrahim, thank you for sharing your experience! Please reach out to us if you ever have any questions.
Hawkins
Customer Service and claim response time.
Response from Spot Pet InsuranceMar 19, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Sara D.
people were polite and professional
Response from Spot Pet InsuranceMar 19, 2026
Hi Sara, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Claudia
thanks, thanks.
Response from Spot Pet InsuranceMar 19, 2026
Hi Claudia, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Susan K.
So far I haven’t received any benefits
Response from Spot Pet InsuranceMar 19, 2026
Hi Susan, for specific concerns regarding your claim please call our customer service team at at 1-800-905-1595 or email us at [email protected] so we can best assist