Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 701 reviews with 4 stars · Clear filters
Ken
Efficiency in reimbursement however the insurance doesn’t cover enough of vet bills. I am currently looking at alternatives
Response from Spot Pet InsuranceApr 13, 2026
Hi Ken, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Britt L.
Overall the claims and the payment process has been quick. The team is very responsive in their email communication. I did have some problems submitting claims through the app initially.
Response from Spot Pet InsuranceApr 10, 2026
Hi Britt, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
James H.
To be honest, a tad expensive.
Response from Spot Pet InsuranceApr 6, 2026
Hi James, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Barbara H.
Spot staff replies quickly and are efficient. More affordable than other companies
Response from Spot Pet InsuranceApr 3, 2026
Hi Barbara, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Lauren
Finally was able to get a reimbursement, that actually offset the burden of the vet bill and made this insurance feel completely worthwhile.
Response from Spot Pet InsuranceApr 3, 2026
Hi Lauren, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Debra G.
Customer service was helpful with a question I had and the payment for a covered event was very timely.
Response from Spot Pet InsuranceApr 3, 2026
Hi Debra, we're happy to hear that our customer service was helpful and that your payment was processed quickly. Thanks for your feedback and for being a customer!
Robert C.
I really appreciated the quick response regarding my claim. The process was smooth and easy. I feel that the amount that was covered for my cat's procedure was fair. But, it would have been helpful to see a breakdown of was and what was not covered. Overall, this was a pleasant experience.
Response from Spot Pet InsuranceApr 3, 2026
Hi Robert, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
Nancy C.
Very please with the last claim processes after our dog had allergy testing. They reimbursed a good portion which was a huge stress reliever and testing was necessary as our pup is allergic to many things. Have been disappointed however, with reimbursement for other things like preventive. Vets charge almost $60 now for a visit but spot only reimburses $20 so that really "isnt" 80% reimbursement as they claim it to be. Their turn around time on claims is pretty quick, usually within a week so happy there as well
Response from Spot Pet InsuranceMar 27, 2026
Hi Nancy, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾