Recently purchased an item from them. Hit a little snag in the beginning but once I was in touch with Joe, the owner, he went above and beyond to help me out. The item I wanted was no longer available after my purchase. Joe was very nice and thorough in addressing my concerns and even got me a better option for the same price, which he didn’t have to do. Got the replacement shipped to me immediately. Great customer service. You can tell he takes pride in his company and the service he provides. Thanks again Joe, looking forward to future purchases.
AC
Ashley C.
Amazing
Took a while to get here but it was worth it. Come with a lot of bubble rap to protect the frame, love that.
ST
steven
Quickly shipped and met all…
Quickly shipped and met all expectations .
CB
Cameron B.
Extremely Satisfied 👍🏽
Extremely Satisfied 👍🏽 First time ordering. Came within a week or 2. No trouble with anything, boxing and packaging was perfect. 👍🏽
Response from Sports IntegrityJan 9, 2021
Thanks Cameron! Hope to serve you again in the future!
TI
Toru I.
I had some deliverly issue on Christmas…
I had some deliverly issue on Christmas Day!
The President of this conpany who tried to solve this issue as fast as he can.
He is person who has great hospitality.
We could trust this President.
He is man of his words!
Response from Sports IntegrityJan 9, 2021
Thanks Toru! I appreciate your business and I'm gald we were able to get you the replacement. Thank you. I hope you son enjoys his Xmas present!
JE
Jean
excellent service
excellent service
AN
Anthony
Disappointed is an understatement
First of all, when I paid for shipping it was supposed to be UPS ground shipping, with an expected delivery date of January 3. The fact the package I ordered came via FedEx 3 days late on January 6 is the least of the problems with this order. The package arrived mangled, and the photo inside bent, creased, crumpled, and damaged. This is just flat out unacceptable. I would not buy from them again.
Edit: thank you for the reply. I wasn’t aware, I was just going by the tracking provided, which all said January 3 delivery date. Sorry about that. After speaking with the company president, he got the issue resolved so fast and offered me a full refund for the damaged product. Honestly, I’m astounded as customer service issues usually do not get resolved this quickly! This shows me that SportsIntegrity cares about the customer experience a lot. Although this order did not go as planned for me, I would be open to ordering from them again, and will give them the benefit of the doubt here with the damaged item.
Response from Sports IntegrityJan 6, 2021
HI, you ordered on 12/30 and 737pm. We shippied it 12-31. You are 2-3 business days and teh weekends and holidays do not count so the order was not late at all, however, the shipping company damage is a problem and we would be happy to replace the photo immediately. We just emailed you. Thank you
MM
Marc M.
Delivery was fast everything
Delivery was fast everything . Everything was as described and it looked exactly like the picture.