Sports Fan IslandReviews of sportsfanisland.com

So this might not be a big deal for some. But for me, it's very upsetting. I ordered Washington Football Team NFL Men's Matchday 3 Pack Face Covering as a Christmas gift for my son. On their website, this is what Sports Fan Island was advertising. What I received was a 3 Pack set of Washington REDSKINS face covering. The team name has CHANGED!.... I'd check NFL.com and Fanatics but they were sold-out. Then I found this site SFI. I truly wished I'd read the reviews first. I tried speaking with someone from SFI. Mind I paid extra to have them arrive by Christmas. I called after Christmas to complain and didn't get anyone. How about on December 29, they sent an email asking me to provide a review for the Washington Football Team NFL Men's Matchday 3 Pack Face Covering. This is definitely NOT what I received. I think this is a false advertisement!.... I hope anyone ordering from them read their reviews FIRST not a big deal BUT it is I want what I ordered and paid for! From Northern Virginia.

Ordered the NFL family pjs. The arms of the adult tops were short the leg of the pants were short, poor quality and a waste of money. The men adult family pjs were the only one that had pockets.The absolute worse. The company should be ashamed of themselves.

Just horrible. They never responded to my emails that they sent the wrong items never going to order here again

I had waited 11 days after not receiving my order, and I emailed them and they promptly emailed me back and fixed the issue with immediate results. 10/10 would recommend!

My order was lost by either UPS or USPS. When I notified them, they reshipped the order(1-2 day shipping) within 15 minutes of my email. Customer service couldn't have been any better.

I ordered a brixel utah utes helmet. The inside package was open and the very small pieces were all over and having experience with this type of product, I know how easy it is for parts to get lost. So I contacted customer service and they got back to me within 24 hours and asked for proof (which I totally understand) and within another 24 hours they sent me a replacement! I'm very happy with my experience!

On Nov 9th, I ordered an NFL Black Hooded Gaiter with the discloser of Pick Your Team! (PREORDER - SHIPS EARLY DECEMBER). So I ordered. I kept track of my order and about the 10th of December, I checked where it was. I noted that my order was sitting at the local post office. With Covid19 and all, I waited for a few days and tracked it again. It was still showing at the local post office. I made a few calls to the post office, and they said it wasn't there and they really didn't know where it was, Covid19 being their reason. On the 17th of Dec., I emailed SFI and asked them to find my order or replace it. The next day I received an email advising me to "Please watch your email for the expedited shipping information and let us know if you do not receive the tracking information. I am so sorry that this happened." I checked my email and it was already there with a FedEx # for 1-2 business day shipping! They stepped up immediately to ensure I got my order!! I read some of the reviews, and I must admit that had I read them before I ordered, I wouldn't have made the order! But I didn't, and I did make the order. But I am VERY happy with this company and the way they stepped up and ensured I got my order. I am extremely happy about the way they handled this situation!

I Ordered 2 Pittsburgh Steelers Christmas ornaments spent over 30 dollars on my credit card now it keeps saying my stuff is in transit but has been in same place for 4 days. I have emailed these people twice no response cant find no number to call them. VERY upset as I lost my 27 yr old this September an these gifts were for his oldest brother an my one i lost I was going to put on my Christmas tree in memory of him . Its mighty funny how my items supposedly went from Arkansas to Knoxville Tennessee which is 40 minutes from me an than traveled to Smyrna Tennessee 3 hrs south of me an sitting there for days !!! How do I rate you : a minus zero !!! I will be contacting my bank an the bbb on this for fraud !