Sports Fan IslandReviews of sportsfanisland.com

Terrible customer service bought from them previously was looking for customer appreciation for a major screw up they did and got nothing! Late responses and excuses only via email. Back door garage business with no customer care!!!

STOP!! Don’t order from this Company. Shipping confirmation would never update. Took 2+ weeks to arrive. I ordered 3 Covid Neck Gaiters with my college logo and received 3 Houston Astro Face mask. It’s so bad that it’s almost comical. Obviously a rogue Chinese outfit.

Had a package get mishandled & lost by fedex. Emailed the SFI team to let them know even though it’s really fedex’s fault. SFI had the item shipped right back to me free of charge. That’s customer service!

Ordered a puzzle as a Xmas present. Puzzle came with 100s of missing pieces. Only way to contact this company is by email. After 2 emails I finally got a reply and was told to let them.know what pieces I was missing. Took the time to count 3400 pieces and sent pictures in email and have never heard back from them. I have also sent 3 more emails since. I am now out $80 for a puzzle that we are missing pieces for step 2

Buyer beware! I won't go through all the details. Didn't receive my order. I have sent several emails with no response over 6+ weeks. Don't waste your money!

If I could give this company zero stars I would. I ordered a Christmas village house for a present. They have on their site if it is ordered before December 14th with standard shipping it is guaranteed Christmas delivery. I got an email stating that it has shipped. I followed the tracking. It was in Massachusetts on 12/20. I was happy as I live in Rhode Island! This package sat at this facility for TEN DAYS Not moving. I reached out by email to the company as they have no number listed. I asked if I could cancel the order since it was already past Christmas and I already had to buy another gift and the package was sitting at a facility not moving for ten days. I got a short email back addressed by no one stating once I receive said item I can send it back or I have to refuse the package from the postal service. Problem being it’s now 1/5/21and still no word from this company and my package is even further away in Albany,NY. It’s been sitting there since 12/31/20. I’ve emailed them advising not only that the package has yet to move but also I wanted a refund for shipping as I paid for 3-7 business days shipping to arrive for Christmas and they stopped responding. This company is a JOKE. Plain and simply a crap company with crap employees who do not have a decent bone in their boy. They have a 1.5 star rating with the BBB. Wish I had checked that prior to ordering from them. Do yourself a favor and avoid buying from this company. Plain and simple just a 💩 stain on the internet sucking money from everyone they can with no products in sight.

I’m still waiting on an item that was purchased the beginning of Dec. After following up with them myself and getting very little communication, I have come to the conclusion that this product is never going to actually be delivered, and now I’m fighting for my money back. “Just send back once you receive the item and we’ll issue a refund.” Um, excuse me, exactly how am I supposed to return an item that never made it here? It should not fall on the customer to have to make these things right. If you have my money but I don’t have the item ordered, then it is your responsibility to fix it. Their Customer Service is a joke, and NO ONE should take the risk and order from them. Save yourself the hassle and take your money to Amazon instead.

I ordered 3 Denver Bronco Face Masks for my son for Christmas. They charged me immediately but NEVER sent the Face Masks. They posted a fake UPS Tracking Number because UPS did not recognize it after I checked to validate it. This company is scamming 1000's of people every day.