La SportivaReviews of sportiva.com

Purchased shoes and T shirts. Paid the delivery charge. The delivery was quick however 4 weeks later an invoice for £70 duty tax has come through. There was no warning about duty at the checkout point. I consider this to be deliberate even if there is on the website information on duty tax. I also consider that the company should not permit a purchase unless the purchaser is made fully aware of duty tax at the point of purchase.

La Sportiva ya no es la marca que era, y tanto la calidad como el servicio postventa deja mucho que desear. Compre unos Gatos Solution (Gama alta) y con 2 ó 3 usos se rompieron, la garantia no se hizo cargo. Marca nada recomendable. Viendo los comentarios por la red, y mi mala experiencia, no es nada recomendable ni los gatos de la Sportiva, ni las zapatillas, botas, ropa de trail.

Se possibile metterei zero stelle di valutazione. Il servizio clienti per chi ha problemi con gli articoli non risponde mai. Ho provato a scrivere una mail e nessuno si è sognato di rispondere. Complimenti.

Il 30/09/24 acquisto al prezzo pieno di € 210,00 una scarpa Ultra Raptor II Leather GTX. Domenica 06/10 togliendole dalla scatola per il primo utilizzo in un tour, mi accorgo che le scarpe hanno due colori differenti. Scrivo immediatamente al service allegando foto e lunedì mattina telefono. Risposta. Non si preoccupi. Passi da noi in negozio al rientro e sistemiamo. Al rientro percorro 50 km da casa al negozio. Verificano l'effettiva differenza nella colorazione. Mi aprono un ticket perché la scarpa deve andare in fabbrica. Dopo una settimana mi ritornano le scarpe a mezzo corriere dicendo che i loro tecnici hanno verificato il prodotto e non hanno trovato gravi difformità. Siamo tutti daltonici compreso l'addetto del negozio? Poco seri direi!! Mai più faremo acquisti di questo brand.

Mi sono sempre trovata bene con i prodotti de La Sportiva, gli ultimi scarponi Gore-Tex acquistati, li ho utilizzati in campo a lavorare con i cani per 3 mesi e 3 volte forse a percorrere i boschi delle mie zone, no roccette solo sentieri, la suola si sta scollando. Non ho fatto grandi camminate. Scandalosi.

Similarly to some of the other reviews on this website; I am based in the UK and I bought a pair of shoes directly from the La Sportiva website and there was no mention of additional surprise customs costs due to not being in the EU. Customer service is appalling directing me to the T&C page to find out about customs. There needs to be complete transparency with regards to costs when purchasing a product as that will inform decision to purchase the product in the first place.

Bought a pair of Ultra Raptor Mid GTX boots in a sample sale a couple of years ago. After a few months one of the fabric eyelets on the ankle cuff detached making it more difficult to tighten the boot. Later, the other ankle eyelets started to detach and are now hanging by threads. Also the ankle cuff material on one boot has now come away from the lower part leaving a gaping hole in the achilles area. If this is a sample of La Sportiva footwear, I'll be sticking with Scarpa in the future.

Really poor customer service. We bought new approach shoes for our son directly from La Sportiva as his size were not available elsewhere. Delivery speed was great. Issue came when we faced a £82 tax/import bill for the apporach shoes that cost £160. We are aware that there may be taxes as the UK is not part of the EU, but £82 is high/unreasonable. There is no suggestion of the high costs prior to orsder. We have never had this from any other mountaineering company before based in the EU. Contacted La Sportiva, but they did not care, just gave arogant reposnses. We will not be using La Sportiva again and will warn others in the community to avoid this company for the future.