La SportivaReviews of sportiva.com

Huge disappointment. Both with La Sportiva´s customer service and La Sportiva´s product (gaiters). I bought La Sportiva's gaiters and have mailed them many times, but they have not followed up on it. Their customer service: I ordered S / M, but the arrived product only said S. It seemed too small. Their website didn't say what shoe size it corresponded to, so impossible to know when you order the product from their website. They replied that they would get back to me, but nothing happened, then they replied that they had never heard from me (!) and that they would forward my request, which they didn't do either. I mailed them several times after that, but got no response from them at all. They forwarded me to a different company, who has nothing to do with them at all. It was a simple question, yet no professional customer service action taken from them. Their product: It is simply not up to acceptable standard. Already after one try, the cords fell off from one shoe, then off the other one too. Ridiculous. The hooks at the front didn't hold either but both detached from the shoes. The zip at the back went up (!), thus the gaiters fell down and the whole point in using them was gone. The top of the heel didn't stay at the ankles either, but curled down, so again the point in using them (=protection) was gone, as dirt, gravel etc got in between and inside of the shoes and was bothering the feet. Usesless product. I have tried them with La Sportiva's own shoes (Blizzard), and also similar, so they should indeed be compatible. The gaiters were expensive, so they should hold a standard, which they don't. Useless product, very bad customer service. Hope this helps for other people looking for gaiters. R gds MS

Pessima esperienza in tutto Mi trovavo in vacanza in zona ed ho acquistato due paia di scarpe all’interno dello store centrale di Tesero e già lì sono stato consigliato male del personale poco preparato Tornato a Roma ho deciso che non era il caso di utilizzare le scarpe perché leggermente fuori misura rispetto al mio piede Mi viene in mente di chiamare e chiedere il cambio taglia quando mi viene risposto che loro non gestiscono cambi taglia per spedizione e che sarei dovuto andare in negozio entro un mese se avessi voluto un cambio,di conseguenza essendo io di Roma e solo un viaggio andata e ritorno tra carburante ed autostrada mi sarebbe costato 200/230 euro,chiedo la cortesia di poter spedire a mio carico le scarpe da me acquistate e solo dopo visione e accertamento che non fossero state usate avrebbero potuto valutare e rispedire sempre a mio carico le scarpe del numero giusto Ho parlato con più commessi,ho mandato più mail al negozio ed ho ricevuto sempre la stessa scortese risposta e al centro assistenza clienti non si sono neanche degnati di rispondere Una vergogna che un azienda così grande non gestisca resi per per spedizioni Sconsiglio vivamente l’acquisto nel negozio fisico perché il personale é pessimo,impreparato e scortese!mi chiedo perche ci si faccia meraviglia quando al giorno d’oggi i negozi fisici stiano scomparendo a favore dell’online Meglio relazionarsi con uno schermo più tosto che con persone poco capaci e mal disposte nei confronti di una qualsiasi soluzione differente dal protocollo che per loro stessa comodità applicano in ogni circostanza L’esperienza di acquisto più negativa di tutta la mia vita da consumatore

I will start by wishing if I could it the lowest possible star if I could! one of the worst shoe experience I had, from customer service to the quality of shoes to the amount of money you spend on! I bought of shoe which photos are added also here in beginning of April 2025 , after getting tired of trying other shoes stores in Trento. They gave me this shoe of 215 Euros , that is not small amount for the shoe though, I risked to buy so I bought during buying couple of young guys who run the shop also assured me that it has 2 years warranty, if if things break in shoe I can return! taking on to their promised I bought it. With in just just month I started to feel that I am tricked to buy the most lowest quality for the highest price. The shoe was extremely hot inside, though it says its breathable but not at all. It is extremely hot that it your feet turn into the seekness. Secondly its sole started to getting off from the parts, thirdly you could feel the water coming in in rain , though promised as the water proof. Upon returning it to the stores, it went through the Italian bureaucracy and later upon asked telling me that they can't return! The young seller at the shop trying to give me thousand excuse but useless. I returned 2nd time they didn't accepted. the story is long but I will make a video also. I think they make this shoe in china for 10 euros and sell here for 215 euros. all tricked. I lost the money! will never suggest anyone to buy this low quality.

Ich hatte in kurzer Zeit drei Paar Bergschuhe verschiedener Modelle der La Sportiva Aequilibrium gtx gekauft – zwei bei Sport Conrad und eines bei Sport Förg. Leider hatten alle drei Schuhe nach sehr kurzer Nutzung Qualitätsprobleme: – Bei einem Paar riss die Sohle, – bei zwei Paaren hat sich das Innenfutter gelöst. Alle drei Reklamationen wurden zwar problemlos abgewickelt, was ich sehr schätze, aber bei Schuhen in dieser Preisklasse erwarte ich deutlich mehr Haltbarkeit und Verarbeitungsqualität. Daher kann ich La Sportiva in diesem Preisbereich derzeit nicht empfehlen, auch wenn der Service der Händler sehr freundlich und kulant war.

Keine Reklamation möglich. In italien im Geschäft gekauft. Man bleibt auf einem fehlerhaften Produkt sitzen. Daher rate ich: finger weg von la sportiva. Das ist wirklich schäbig.

Metto una stella perché non posso mettere di meno,ho acquistato due scarpe,ho speso 52 euro, prezzo ottimo peccato che sono due mesi che aspetto,e nonostante miei solleciti, non ho ricevuto neanche un chiarimento, sconsiglio vivamente qualsiasi tipo di acquisto,

Scarpe costose, ma di pessima qualità!Ho acquistato un paio di scarpe della sportiva da trekking e dopo due volte che le ho messe si è staccato il ferma lacci, dopo nove mesi dall’acquisto e dopo averle usate solo un paio di weekend nei sentieri di montagna, si è consumata tutta la suola! Le sconsiglio a tutti!

Zwei Artikel bei La Sportiva bestellt! Ware dann viel zu klein und abweichend von den Grössenangaben. Also Retoure angefordert und dann auf eigene Kosten nach Italien geschickt ! Gehört habe ich seitdem nichts mehr! Unternehmen reagiert nicht auf Anfragen und stellt sich tot! Habe jetzt Kreditkartenunternehmen informiert, das die Zahlung gesperrt wird! Werde dort nie wieder etwas kaufen! 0 Sterne wäre die richtige Bewertunf