La SportivaReviews of sportiva.com

I had a shoe for a month. Used it for 8 hours total and a bit of rubber on the toe came loose. When I peeled the rubber back, there was a void behind it (a clear defect). When I contacted customer service they kept pushing the agenda of getting the shoe re soled and that the shoe showed high wear. Appalling really that your own customer service is saying after 8 hours of climbing per re soling is normal. They also said this falls outside my warranty (lies). Do not buy from La Sportiva. I forked out 150 euro for 8 hours of climbing and now they want 44 euro to resole. NOT A HOPE. DO NOT BUY

I had my La Sportiva footwear for 11 months when they started to split towards the inside front. I messaged customer support but had no response other than them signing me up to their newsletter. Absolutely not worth the money. Customer support is none existent and the quality of the product is poor. Pictures are available, but there is no option to upload them.

Customer service is poor and they make returning something really difficult

Ich habe für ein Paar La Sportiva Bushido III , Alter 9 Monate, wenig getragen, zwei Anfragen zu neuen Schnürsenkeln gestellt. In den Schuhen sind farbige Schnürsenkel, die jetzt an mehreren Stellen drohen, zu zerreißen. Normale Schnürsenkel sehen einfach total langweilig aus. Die Fa. La Sportiva hat auf keiner meiner Anfragen bis jetzt geantwortet. ( 2 Monate )

Wanderschuh Damen TXs GTX bestellt und geht direkt zurück. Die Verarbeitung ist absolut minderwertig. Niemals das Geld wert.

Habe die Skischuhe Vanguard keine 10 mal getragen, dann riss bei beiden gleichzeitig das Spannseil. Hervis hat bei uns für immer geschlossen, La Sportiva aus Italien sagt nur, dort hinbringen, wo gekauft... es gibt absolut keine Hilfe von La Sportiva. Das war nun die letzte Ware, die ich von La Sportiva gekauft habe.

Buongiorno, premetto che le pedule le utilizzo una settimana in montagna all' anno e al più due giorni al mese nei fine settimana, dopo due anni la suola risulta corrosa e spezzata. Le scarpe vengo spazzolate dopo l'uso e riposte in scarpiera. Sono rimasta veramente delusa dal prodotto e non lo consiglierei a nessuno. Mi piacerebbe essere contattata dalla ditta . Ho dato 1 stella perché di meno non si può

La Sportiva retailers are beholden to the brand's processes, forcing you to deal with them, rather than where you made your original purchase. Unfortunately, when you try to contact them, they don't respond, and the only method to get in touch is via an online form. Beyond the bad customer experience, their shoes are poor quality. Outdoor gear shouldn't fray or scuff at the rate La Sportiva's products do. Don't waste your money.