Explore the outdoors with the best technical footwear, clothing and accessories for climbing, hiking, trail running, skiing and mountaineering from La Sportiva.
La Sportiva (sportiva.com) has 179 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Hugh D.
They sent my boots with the incorrect paperwork so Fedex wouldn't process them through customs...that took a week to sort out. Two weeks down the line and they were still not delivered. The customer service is appallingly bad. I am still waiting for a refund and the boots are somewhere in their stupid system or still with Fedex. Don't buy from their website is my advice.
Gary W.
I bought a pair of Sportiva walking boots a little over one year ago, they are falling apart, I contacted Sportiva and they basically said, " tough luck" they are out of warranty 🤷♀️
Ela H.
I have not tested any product, but just wanted to comment on the archaic order system: once you have placed your order, you cannot cancel it yourself and have to go through the entire hassle of delivery and return. It's not the most convene one.
Consumer
Aufgrund schlechtem Halt im TX2 Evo W - Zustiegsschuhe - Damen habe ich eine Schleimbeutel Entzündung am Vorfuß bekommen. Der Schuh an sich passt, aber eine harte Sohle und ein Schuh der ist wie eine Socke bietet null Stabilität. Mir wurde der Schuh leider im Sportfachgeschäft empfohlen. Noch nie so eine schlechte Erfahrung mit Bergschuhen gemacht wie mit La Sportiva. Billigstes Material, null durchdacht. Einfach nur ärgerlich, für so eine minderwertige Ware so viel Geld bezahlt zu haben und nun auch noch einen schmerzenden Fuß und wochenlange Sportpause. Ich werde nie mehr wieder etwas von dieser Marke kaufen!
Renzo L.
Pessimo scarpone da montagna. Sempre fatto male il piede e dopo poco tempo si è perfino deformato. Tutto questo dopo averlo pagato oltre 200 €. Sconsigliatissimo.
William
The shoes look to be good quality but was sized wrong at the store. I took it out for a mile walk and got blisters. They don’t take returns or accept any responsibility for the problem. They sell me a $60 insole and the blisters have been replaced with a bloody foot! REI would have taken them back and made things right. Even if you love the brand, buy it from a reseller. They’re an awful company!
Emma
Please be cautious if buying from La Sportiva and I wouldn't recommend it. My experience of their customer service has matched these negative reviews and been pretty poor. A parcel got lost in transit for return after following their instructions for drop off. They are refusing to accept any responsibility in this despite the link they provided sending us to the wrong drop off location. We are organising for it to be found with DHL but if found la Sportiva have refused to accept back anyway. I sent it 4 days after the order so within the period but the delay in them getting to them which is a fault of the delivery company means Sportiva are refusing to refund. They are refusing to even acknowledge or deal with my complaint.
Philippe F.
ce site est une ARNAQUE. 90 € de perdu ! c'est un site chinois, J'ai reçu un message comme quoi mon colis avait été envoyé avec un numéro de suivi, puis après soit disant livré. Après réclamation à la poste, il m'ont indiqué qu'il y avait déjà 5 plaintes sur ce numéro de suivi. Il y a bien un vrai colis livré avec ce numéro, mais qui n'a rien a voir avec ces commandes, De plus le site Sportiva France n'est plus accessible, maintenant c'est Sportiva US, Bien vu l'arnaque !
