La SportivaReviews of sportiva.com

Bei einem der Boulderschuhe von La Sportiva, die mein Sohn gerade mal ein Dutzend Mal getragen hat, löste sich schon die Sohle an allen Seiten ab. La Sportiva war nach Reklamation über den Verkäufer Sport Okay nicht bereit, dies kostenlos zu reparieren. Es sollten 40 Euro für die Reparatur bezahlt werden. Das sei normaler Verschleiß. Dagegen spricht ja schon, dass es nur an einem Schuh so war, am anderen nicht.

Good fit but short life.

Worst Customer Service! Be cautious if you choose to buy directly from La Sportiva. I purchased a pair of running shoes directly from La Sportiva's website. The style was not a good fit for my foot, no support. I did try them on at home 1 time, did not take off any tags or do anything with them. Returned them, (by the way, you do have to pay to return anything to them). Received an email 3 weeks later, stating that I could not return them because they were dirty and worn, which is BS! I will no longer be buying this brand as I cannot support that type of customer service.

Ho acquistato da Cisalfa a Brescia 3 paia di scarponi la Sportiva, uno dei quali il NEPAL del costo di 600€ usati 10 ore e entra l'acqua. Mentre le altre 2 paia dopo poche uscite sono rimasta senza suole. A Cisalfa il personale nn si è preoccupato che ci fosse qualcosa k non andava l'unica cosa che sono stati capaci di rispondere k ero io che cammino male e li ho demoliti tutti io... 3 paia di scarponi... Una delusione.

Size charts are not right, way too small. The return fees are insane, 26€ for a pair of shoes, definitely not buying anything again. I’m tracking the return and the received the package the 7th and I still haven’t seen any return on my account. I wrote a couple of emails but no response. Aweful customer service 👏🏼👏🏼👏🏼

Pessima attenzione al cliente, hanno un sistema di reso pessimo, per non dire altro. Ho effettuato il reso il 23 settembre ed è arrivato il 26 settembre. All’inizio non trovavano il pacco; ora, invece, l’hanno trovato. Sono passati tutti questi mesi e non hanno ancora effettuato il rimborso di 139,34€, con la scusa che l’ufficio amministrativo non risponde. Sto aspettando un rimborso dal 26 ottobre, dopo aver fatto una spesa di 2000€.

I’ve got this summer more precisely five months ago a pair of Equilibrium hiking boots. After climbing three times Ben Nevis and three times in the Transylvanian Mountains I had to dump his model as they are completely trash. The sole it’s worn off, the heel was giving me so much pain so I had to add a silicone pad to the inner sole, the foot support it’s the worst on any hiking boots I’ve ever had, the toe box will literally destroy your toes and, despite that I always make sure that never use the same pair of socks twice with them they developed a strange rubber smell. Never had such problem with any of the boots I had and thanks God I ‘own quite few pairs along the time. Poor stability when hiking downhill as the lacing system it’s far too stretchy. The sole it’s very sticky when new and surprisingly grippy but when worn out it becomes dangerous due to the fact that it gets filled with mud and when stepping on the rock it will become very slippery. I’ve suffered several injuries when hiking downhill due to the low adherence of the boot’s sole. I will never recommend this model due to the excessive high price and low life expectancy. The only positive aspect I can find about this model it’s that they are very sexy for a hiking boot.

Do not buy climbing shoes from La Sportiva. The rubber from my Tarantulaces fall apart after only a few uses. La Sportiva put me in touch with an official UK resoller who informed me that it's very common for this to happen as "they are made in the far east, not Italy, using cheap rubber that doesn't stick well". They also refuse to touch them due to the cheap rubber being "too toxic". For those wondering, I tried getting this resolved with customer service who were pleasant until they got the information out of me as to which of their resollers spilled the beans. They have now cut all communication. Think twice before purchasing anything from a company like this.