Lee
Worst haircut ever
Nice shops but staff appear unhappy. I was a bit apprehensive when I went in since there was nobody waiting for a haurcut. I didn't receive the services offered and it was the worst haircut ever.
Men's hair care franchise concept. Locations and request form.
Sport Clips Inc. (sportclips.com) has 49 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 25 reviews with 1 star · Clear filters
Lee
Nice shops but staff appear unhappy. I was a bit apprehensive when I went in since there was nobody waiting for a haurcut. I didn't receive the services offered and it was the worst haircut ever.
Jak F.
Second on the board for the stylist. Only one in-store and checked-in. The stylist finishes and a guy with a next available appointment sees the stylist at the register and she switches him to her name. I'm no longer next, he cuts me off, and then the other reservation shows up. 40-minutes later I get a haircut. Here's the hack - when you wake up book an appointment, you're first on the board whenever you show up in the store. Could be 5 hours later... Worst case a 15-minute wait.
Jeremiah J.
Strike 2. Tried going to another location today to get my son’s haircut. Got there and their online hours say close at 5. Ghetto sign taped up says 4pm. First problem. Go inside and they say sorry we can’t cut anyone wise today. It was 325pm. So they decide they want to close early and decide even further they don’t want to do their jobs. Pretty pathetic. First time they decided to never open at all because they thought they were too good to go out when it’s cold apparently. Lmao.
Pete G.
Sign in sucks last time for me! People there waiting for late and no shows a mess.
Scott B.
Online signing in has destroyed any credibility of SportsClips. Today I saw a 103 minute wait, then after arriving watched my wait time move from 97 minutes to 83 then stop at 57 for 15 minutes. It should be first come first served. SC has the most frustrating system and I and other friends have just gotten up and left. It serves really no purpose and is extremely UN-customer friendly.
John B.
This is for the Springboro, Ohio location. Signed up on the app and chose a barber. So confirmed that I’m in the lineup for 3:45. Arrived 3:35 verified I’m on the board and showed I had a 20 minute wait. No problem but then I got skipped not once, not twice, but 3 times and all got MVPs adding to the delay. My wait time kept changing on the board. After waiting an hour I just left. This is the second time it’s happened and I decided to give them another opportunity to earn my loyalty / business. I tip good as well, but this was my last time here and maybe at any Sport Clips. At the very least the barber could have said something as to why the delay. I’m too busy at work to deal with this inefficiency. Service in many areas other than barbershops 💈 has declined to an all time low but this was just sad. Finding a new barber today.
Ward Harrington S.
This review is for the Hobbs New Mexico sport clips. I checked in with a 0 min wait time. An hour later I left without a hair cut. There were 3 stylists. Hum? (0 min wait-really). Don't go there unless you can devote a couple of hours to wait. If you have kids "good luck". You may find your self waiting much longer than you expect. I will never go back. WalMart here I come!
Darren B.
I am repulsed by this s**t show of a business. I called ahead to schedule, it was walk in OR I have to download an app to make an appointment (an app is not helpful by the way). I get there I am greeted by the girls and I have a seat. Other people walk in and sign in, *i was never told to sign in* and they were going to make me wait for the ones that walked in after me to have their hair cut because I didnt sign in. Well excuse me everyone at Sport Clips. But if it is soooooo important we sign in, then make sure you tell people when they walk in! That does not even excuse the fact that I waited patiently, they knew I was there, it was just me there for a while. You are a local business offering a very simple service, when did a little human touch and customer care become something that is not important anymore? ... download an app?? ffs.. I dont want a god damn app on my phone to have my hair cut. Why cant you just take a booking over the phone? I hope this new policy of yours come back to bite you on the ass, because you lost a new customer today, because nobody could take the time to say "Hey can you sign in"