SplitSpotSplitSpot offers flexible leases for private rooms, minimizing the pains of finding and renting an apartment.With SplitSpot, you have access to perks never before seen at fair prices the average renter can afford.We offer comfortable shared homes, flexible leases, and much more to make you feel at home.
SplitSpot (splitspot.com) has 52 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Pablo
Support could be better. However, after being quite insistent, I finally managed to get my application processed. I'm very happy with it, but I do have to point out the somewhat poor support offered by the agency. I had to submit three times the same documents to get verified. I also had to consistently insist to get my application moved forward and my emails read. I did have an overall positive experience, but you must be insistent.
cristina M.
Overall, I think Splitspot works well if you are persistent with issues. However, the initial quality of the service is not the best. When I first arrived to my apartment, a lot of appliances were broken and some electricity outlets not working. The cleaning service that they offer is very poor as well. I don't really feel a difference when the cleaning crew comes prior to a new roommate move-in. But, as mentioned, they finally solve problems after being patient and persistent.
Response from SplitSpotMar 10, 2023
Hi Cristina! Thank you for your review and your feedback! We apologize for any inconvenience caused by the initial quality of service you experienced, and we appreciate your patience and persistence in bringing these issues to our attention. At Splitspot, we take great pride in our properties and strive to ensure that they are safe, comfortable, and functional for our tenants. We understand that there may be occasional maintenance issues, and we work diligently to resolve them as quickly as possible. Regarding the cleaning service, we appreciate your honest feedback and will take this into consideration as we work to improve our services. We value your input and are committed to providing our clients with the best possible rental experience. Thank you for choosing Splitspot, and we hope to continue providing you with excellent service in the future. Best regards, The SplitSpot Team.
nicnic
My experience with Splitspot was okay for the most part. The flexible leases are a huge plus. Basically, you pay month to month and can move out any time as long as you give 3 months notice (which is a bit overkill imo, but still better than signing a 12 month lease). I like the business model, and I wish there were more organizations like Splitspot that operate this way. However, my main complaints are with the quality of the rooms and the roommates. The first place I moved into was a room for just under $900 a month. It was basically a closet. And there were ants. The rest of the house was extremely dirty and had a horrible rat infestation. I lived there for about a month before one of the roommates started threatening us, and we all had to move out. I will commend Splitspot for how they handled this though. They got us into a new property right away and moved all of our furniture. The new place was a lot cleaner, and it worked out because I was a lot happier there, in spite of it being a longer commute for me. I stayed there for around 8 months. However, one of my roommates was… odd to say the least. I came back after travelling to visit family and found my doorknob had been taken off. He denied doing it in spite of us being the only 2 people living there at the time. Needless to say, it made me pretty uncomfortable. Overall, Splitspot is alright, but I’d recommend seeing the properties in person before signing the lease. Also be aware that Splitspot attracts some… interesting people. So be careful about roommates.
