William N.
Where is my pool cover
Where is my pool cover? I ordered last week . Not impresed with your customer service. I needed this cover before I leave for a three week trip. Not happy at all with splash.
Response from Splash Super CenterMar 28, 2019
Hello Mr. Nance, Our records show that you received your order within the scheduled time, on the same day that you wrote this review. Your order was placed on Saturday, the 14th of July and delivered on the 20th. The posted lead time for your order is one business day to ship plus 5 business days for delivery. If your opinion of our service has changed in any way since you wrote your review, please Kindly update your review to reflect the level of service we provided. An overwhelming majority of our customers give us 5-Star ratings. Please don't hesitate to give us a call in the future if you need immediate attention. Our phone number is 877-527-4881. Our hours are 9am - 5pm Eastern, Monday through Friday. From The Customer Care Team at Splash Super Center



