My order arrived today and what a JOKE..CHEAP dollar store bottle and 10 tablets $37.00, They had me on auto pay subscription and some other extras that I never ordered, SCAM..Don't waste your money.
KT
Krisi T.
If I could give this a zero star
If I could give this a zero star, I would. I wanted the spray cleaner and tried to return the toilet cleaner. They wanted me to pay for the return plus take almost 9 dollars out for the return. I will never order from them again. This is just a warning for all that orders from them.
JL
James L.
BUYER BEWARE Do Not BUY this crap it…
BUYER BEWARE Do Not BUY this crap it does not work as advertised your better off buying 409 or fantastic.
LD
Lynn D.
Buyer Beware!
Buyer Beware!! I paid $40.04 for the product. It didn't work. Called company and was told to let the powder sit in the toilet bowl for 30 min for it to foam. If that doesn't work, put white vinegar in the water first then add the cleaner. I repeatly asked for a refund and person insisted I try resolutions first. Took about 15 min of my time to finally get company to agree to a refund. My refund, after all the reductions they applied, $24.14. On top of that it cost me $11.40 to USPS to ship it back! So, my $40.04 purchase became a $12.74 refund! Wish I had seen these reviews before purchasing!
MA
Mark A.
Does not work as advertised AT ALL!
They advertise this stuff as no scrub - just pour in toilet, wait 10 minutes then flush. However, the instructions on the packets say you have to scrub with a brush before flushing. I tried it without scrubbing and it didn't remove ANY of the dirt or stains. When I tried to get my money back, they want to charge a return fee of $8.95 plus I have to pay for the return shipping. DO NOT waste your money on this garbage product.
MT
Mike T.
Do More Research
I should have read the reviews before I trusted their website. After my own experience and all the negative reviews, I can't believe they've got over 100,000 positive reviews some of which appear on their website. It started by watching their video in which the foaming in the toilet bowl seems to grow to fill the entire bowl. Not true. It barely breaks the water level of a calm bowl. Their 30-day "no questions asked" return policy is anything but. Additional fees and conditions apply. For instance, how do you try out a product without opening the package? Only unopened packages qualify for return. Rather than "no questions asked," I was pummeled with "other benefits" of keeping the product. It would have been funny if it hadn't been so desperate and sad. It was suggested that the water in my area was too soft for proper foaming action. "A bit more powder" was suggested (I already dumped the entire packet into the toilet). Additional sales tactics were tried: "The foaming cleaner is a highly effective, septic-tank-safe foaming powder designed to address multiple cleaning challenges. It efficiently eliminates rust, calcium deposits, and limescale while also neutralizing unpleasant odors and leaving a fresh scent in your bathroom or sink." There were many more "benefits" suggested, but the one that took the cake was: "Additionally, if you feel the product might not be suitable for your needs, it could make an excellent gift for someone who might benefit from it. Many of our customers find that our products are highly appreciated when given as thoughtful gifts." In what world would I give a product that didn't work for me to a friend or relative? I'm still trying to get a straight answer as to what I should return (unused package plus 3 of 4 packets in 2nd package?) and how much refund I can expect. I'm confident there would be zero 1-star ratings if a less-than-one-star rating was available.
The unfortunate collateral damage is for the other vendors trying to push their products in the same venue where I was exposed to Splash. I will be very wary of buying anything from anyone in that space.
5/1/25 Saga update: "No questions asked" guarantee.
After trying to hold Splash accountable to their 30-day NQA return policy and filing a credit card fraud claim (misrepresented product), I got an email offering to refund 50% of all product cost without having to return it, "as a gesture of goodwill." Ha! They don't know the meaning of good will. I decided to take it and cut my losses because even though I enjoy writing a 1-star review to help someone else avoid doing business with them, it's taking up too much time. The simple bottom line is, their product doesn't work as advertised, their 30-day guarantee is misleading, just like their advertising, and trying to get a satisfactory solution is like negotiating a divorce settlement with your ex.
LV
Liben V.
This company is a total con
This company is a total con. They are scam artists. Do not buy any Splash products
CS
Cindy S.
This stuff is a lie
This stuff is a lie. It does smell good but it does NOT do what they claim. It doesn’t foam to the top of the bowl and do NOT leave it longer than 10 minutes or it will stain blue. It would never clean the toilet they show in the ad. Don’t waste your money. Not worth it.