Chia M.
Been trying for 3 weeks now to get paid…
Been trying for 3 weeks now to get paid for a 2 day rental. Inferior customer service and no way to get someone on the phone to help out.
Rent creative spaces and venues for your upcoming events - unique and affordable spaces for birthday parties, weddings and corporate events.
Splacer (splacer.co) has 247 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Chia M.
Been trying for 3 weeks now to get paid for a 2 day rental. Inferior customer service and no way to get someone on the phone to help out.
Creme D.
The host sexually harassed me and my guests the entire time. He repeatedly tried to end the hosting early because he couldn’t have his way. When I tired writing a review and emailing Splacer did nothing. Please beware of this website
Response from SplacerJul 8, 2021
Hi Creme, Thank you for your review. Splacer never removes reviews on our platform as we believe this is a great reference for all interested organizers. Splacer has opened an internal investigation regarding your claims as we take situations such as these seriously. Any sexual harassment claims should be made to your local authority. Thank you, The Splacer Team
Masha K.
Horrible!! Absolutely Horrid experience!! Splacer is horrible platform that doesn’t take ANY responsibility or even attempt to assist you in the case when something goes wrong. One of the reason is: ANABELLE DENAUT, her being a “success” manager truly shows how inadequate the platform is. I’ve spent weeks trying to explain to her my situation to only be ignored and with my emails not even read. Mind me the issue occurred because of Splacer! What happened is that I did a booking with them and selected specific time frames for my film shoot. Yet, the owner wasn’t even given the contract that Splacer created between us. So the owner wants to charge me twice of the price I already paid without us having stayed over the time of time frames selected. It was supposedly a glitch in Splacer platform that initially didn’t charge me for certain hours I selected— but how was I supposed to know that? Now Splacer is not willing to take responsibility for having created a fraudulent contract and I have to pay half of the location price outside of the pocket. Do not book through them! Better contact the owners directly than have these careless extremely inadequate people make your contracts that will screw you over in the end. (I’ve never posted a bad review in my life, but I truly want to save other productions from financial failure that these scammers can bring upon you)
Yvonne A.
Awful! I moved over to peerspace after seeing how splacer’s variety of places are way less than other large platforms. And their fees are absolutely ridiculous.
Response from SplacerJan 19, 2021
Hi Yvonne, Splacer fees are not more costly than other similar platforms. We take pride in providing a platform to allow trusting space owners to list and book their space! Best, The Splacer Team