Spiritualquest is listed under Wellness & Spa.
Spiritualquest (spiritualquest.com) has 25 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent
Wellness & Spa · Salem, Oregon
Excellent
Wellness & Spa · San Diego, California
Excellent
25 approved reviews, newest moderated first
Bill S.
FAST delivery (less than a week!). Product packaging for such a large item was compact and manageable. Instructions were clear, and design made it EASY to construct. I was able to put everything together in just over an hour by myself, everything fit together perfectly and it works exactly as advertised. I'm thrilled with my purchase.
Donna
I called and left a message for some light bulbs for my Buddha salt dome. I got a call back right away. The customer service is awesome. I ended up ordering another Buddha dome and a bunch of extra bulbs just to have them. I got my order within a couple of days. I love both of my domes and getting to work with such wonderful people at Spiritual Quest. Highly recommend this company. I'm very happy.
Dale
We bought a two person fully loaded. Really nice sauna from these guys. What we got was a one person inferior sauna. When I reached out to Rick about the mistake, he told me to suck it up basically because he wasn’t going to take it back and he would give me $400 off. Telling me that that’s the difference in price which I think is complete bull. The horrific treatment in the emails from this company can bring you to tears. Accusing me of trying to steal a sauna from them. I was more than happy to send it back but I’m not paying another $500 to send it back I think that should be on them since it was their mistake, but he doesn’t see it that way. This is one of the worst companies you can deal with. In their eyes if they make a mistake, you have to pay for it. or fix it. Just be warned Their rating on the BBB is -D
Consumer
Works great
mynesa L.
The bath salts arrived quickly and they are exactly what I ordered..I really love this store and the quality of their products.. I recommend them to all my friends.
Wynne J.
The customer service is appalling!!!! Tried to order a $6,000 sauna, and had the misfortune to speak with Richard. I simply wanted to ask a question before ordering, and he just starts yelling at me. I mean really angry. Pretty ironic when you call a place called Spiritual Quest. Needless to say, I did not order the sauna
Matt “BNC BUCKS” C.
ABSOLUTELY THE WORST CUSTOMER SERVICE OF ANY COMPANY I HAVE EVER SEEN!!! They are rude, refuse to answer questions, and are condescending. They will keep referring you back to the website or manuals that have no information. They market their products to run on 220v but really they are only designed for 110 and in turn cant get anywhere as Hot as they market them to get.
Nicki
Ehhhh it’s just ok, a few things here….customer service is impossible to get in touch with, and when you do it’s beyond unprofessional, it took over 8 months to get my sauna with zero updates on shipping….after receiving its simple to put together, but came with less then great instructions…overall it sucks, cold drafts from every corner which doesn’t allow it to get anywhere close to maximum temp. I would advise to spend the extra money and go with a different company.