Spirit ShopSpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Spirit Shop (spiritshop.com) has 310 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clothing & Underwear · Freeland, Michigan
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Showing 52 reviews with 1 star · Clear filters
Michael S.
Don't trust what you're purchasing from here! I went under the men's section of their website please an order for $50 for one sweatshirt, and it turned out to be a junior size extra large. Not willing to exchange or refund my money so I have a $50 sweatshirt the is basically garbage.
Chris-Phyllis Cohen G.
The site doesn't give a size chart so when you order the wrong size you are stuck with it. I received a Ladies Large, but trust me, it is smaller than ANY ladies large shirt I have EVER purchased!!! And guess what? No returns or refunds or exchanges. they offered to sell me another shirt at 50% off. Hahahahahahahahahahahaha
Sandy C.
I placed an order after comparing it to a local website's prices that I've been happy with and ordered from in the past. I spent a long time reviewing shirts and decals. When you switch between different decal choices, the website automatically filters the in school's name. I did not catch that my final choice was missing a word, until I received the order confirmation a few minutes later. I immediately sent an email as there wasn't a phone number available. Customer service responded about 9 hours later stating they couldn't make any changes and pointed to their FAQ page. I told them that was ridiculous as it was a programming error on their site, and they should have an emergency call center or email address for quick service in cases like this. I had spent $120 and planned on ordering more over the next few months for my children's spring sports. I will never order from Spirit Shop again! Their site shows finished products and sucks you in by showing all the decal possibilities pre-filled with your school's name. Then they refuse to fix their mistake when the program fails! Their solution was for me to buy another one at half price.
Jacqulyn S.
I order apparel for my grandson Dec 8. I kept checking, finally calling the post office, then the company when it wasn't tracking as moving. The post office denied receiving it. The Company said it did. It is Dec 31 and it never arrived.
Skip C.
Poor shipping and information. Shirt damaged when finally arrived.
Akresha L.
Just got my package out the mail lettering missing just horrible WISH I COULD UPLOAD A PICTURE JUST EMBARRASSING FOR A SO CALL SPIRIT AND ON TOP OF THAT NO TELEPHONE NUMBER🤮🤮🤮🤮
Dawn W.
HORRIBLE! I spent an extra 40 bucks to overnight a 130 dollar order. They arrived after 5 days and they were all wrong. Customer service did not care and said they don't do refunds. I gave one star because I had to. I am out 150 bucks and no shirts. Pathetic
AA
1st they lost my order but charged card, 2nd they finally got order on track and custom lettering very crooked, finally they never informed me replacement tshirt was cancelled as sold out but I had to contact them to get refund. They never contact customer first if there’s a problem. Worst CS ever, our school will be taking business elsewhere.