Spirit ShopReviews of spiritshop.com

Je laisse 1 étoile car nous sommes dans l’obligation !! Entreprise à fuir et à bannir escro sur tous les points. Procédures encours avec ma pj. On mets en place un médiateur. Il va perdre et fermer sa boite je vous le dit!! Et payer tous les frais avocat et dédommagement. Attaquez le !!

We used Spiritshop.com for a school fundraiser. Staff and parents supported the fundraiser. I would have said it was a huge success…except, the fundraiser has been over for months now. We have NEVER received our proceeds!!!! There’s no number to call and only the customer support email. The email that we received many responses from when setting up the fundraiser. Now, no response after months!!! They have the nerve to still have our shop open!!!! Watch out for this site!!! **UPDATE** We have received communication from the company. I will update this review once all transactions are finalized. Better communication would have prevented this negative review.

I purchased 4 items for Christmas and they came on time. The product was as advertised. However, one of the shirts was too large and I emailed on Monday, 12/30/24 to request an exchange. Due to the holidays, I did not expect an immediate reply. After no response by Friday, 1/3/24, I sent a follow up email. In this email, I stated that if an exchange was not possible, I would like a refund for the one shirt. On Sunday, 1/5/24, I sent another follow up email, explaining that I will give honest reviews about their non existent customer service and contact my bank to get the charge reversed. When you run a business, you should check and reply to your customer emails. *****update***** Spirit shop replied with the “we don’t take returns because they are custom items” This doesn’t have my name on it. It has the school name. My reply to their email: So, because it’s custom printed, I have to guess and hope the size I pick is correct or else I have to suck it up and deal with an incorrect size? And if I choose wrong, I can get a discount on another item? No thanks. I think you just lost a customer who has 4 kids in sports and probably would have used you a lot more and recommended you to other people. Now, I won’t use you again and I will recommend others don’t use you. Not the greatest business model.

I have emailed spiritshop because i ordered a hoodie from here with a gift card and it made a transaction, but no confirmation nor order receipt I am very concerned because me and my family tried to contact spirit shop and I guess they never responded back so since 12/19 I have not received my hoodie but it took money out the card

The site wouldn't let my purchase go through and then charged me but everything is left in the cart. No confirmation no receipt. I sent an email and depending on the response I may change my rating.

I have ordered many times from Spirit Shop and I've always been satisfied until this order. I ordered a blanket and what arrived was a piece of printed on felt. I had ordered 3 blankets two years ago and they were very nice. The quality of the new "blanket" is so inferior it cannot even be considered a blanket. I contacted The Spirit Shop and they are unwilling to fix this. It is unfortunate, but I cannot shop or refer others to a company that does not care about their repeat customers or quality of their products.

Horrible quality and fit. Thin fabric. Iron on decals are cheap. Waste of money.

ordered a sweatshirt the that when arrived was not what was ordered they refuse to take a return or exchange. any company that wont help with a problem is one that cant be trusted