Nicola P.
If you’re gonna cancel, make sure you cancel on the actual renewal date or they’ll take all access away early
I used the spirit, dog training app and paid for a yearly membership and also bought additional courses. I received an email that my auto renew was coming up in August and I sent an email saying that I would not be renewing and to make sure that the auto renew is canceled. Keep in mind I still have a few more weeks of access to this app which I paid for instead they completely cancelled it I should’ve had access up until my renewal date. Update to their response they did not send any further email besides, your membership is cancelled. Just stop, I sent 3 follow up emails. There’s nothing in my spam- I’m not an idiot. There was no further communication and I don’t want further communication. You shouldn’t have cancelled it outright you know you’re in the wrong. Leave me alone. And quit lying saying that you’ve rectified this. Check the other forums this is a habit that you seem to do. Do not contact me. And I will justify this review over and over and you’re making it worse by lying about it.
Response from SpiritdogtrainingJul 28, 2026
Hi there, As we mentioned in our email that we sent 1 hour after your last email on July 28th, 2026, you still have access to your membership until your subscription has expired at the end of it's current term :) We are happy to help you with accessing your account so you can continue training. If you can't find our reply please check your spam, thanks!