Angela Jordan C.
Feel cheated and lied to ..…
What a joke they are a scam they say they verified u by getting your deposit your ID socials ect # and froqdnt n back of your credit card with no intension on paying you wat casino doesn't have cashiers on weekend then come Monday withdrawal day and the cashier's sight is not working n all I get from support is if we get it fixed or wen it comes back up maybe it will pay you this is wrong I feel cheated n lied to then they won't give anything to compensate they jus say keep playing your balance is high still but you can only cash out at 300 n then you loose restt of your earnings
Response from SpinfinityOct 15, 2024
Hey Angela, Thank you for your feedback, I am sorry to hear about your experience with us and the delay in your withdrawal. With regards to the verification: Before any withdrawal request can be processed the customer is required to make at least one successful deposit and present their identification documents Our systems are currently undergoing updates, which I do apologize for, this has caused delays for all our players waiting to cash out, but we are trying to get this up and running ASAP and as soon as it is, you will be in receipt of your well earned winnings!