SPELABReviews of spelabautoparts.com

Zero customer service. Parts dont fit an nobody to call for service. Never order parts from people that are afraid to have a phone.

Worst experience I’ve ever had with a company. Don’t think I’ll ever order from them again. About then. Been waiting weeks for my stiff abs that done respond either.

HORRIBLE COMPANY……God forbid you buy a wrong part…. They make it impossible, and I mean impossible, to return it. And even when you jump through their 9 million hoops they ghost you! The item was packaged so poorly the parts were falling out of the box when it finally arrived! Customer service is nonexistent hence no phone number! Do not give this company your hard earned money!!!!! F’s across the board!

Product arrived unuseable from the box. Requested for a return and no responce. No pho e number provided, no way to contact anybody human for any questions. I would not recommend this company product due for poor quality and lack of service.

Sent wrong part then blamed me for the wrong SKU. Which I just ordered the part I needed for my specific Truck. so they messed up they don't have a call in to resolve so you get one email per twenty-four to 72 hours. First email was were working on it then they wanted to know what vehicle I had which is crap because they could see the invoice if they weren't so lazy. Then they came back and said I ordered the wrong part and best regards. that pissed me off. next I showed where they messed it up and 24 hours they said they needed pictures so they could receive the shipment. At the rate things are not getting done. I would suggest going with a reputable company. With the shipping and the long-waited emails three weeks into it and still not done!!!

I ordered 2 different times from them and both times I did not receive the packages I ordered. They take to long to respond. Only option is to file a claim but that in itself take even longer to possibly not even receive the item. In the delivery picture u can clearly see that it says delivered 3 packages and there was only 2. Then I ordered again and the delivery stated 2 packages arrived but only one package showed up. I've been dealing with this for 2 weeks and I'm over companies that done know how to run their business properly

I bought a whole kit to delete my truck. What a piece of junk! 2018 Ram 6.7, the tuner keeps my truck on, this running down my battery. I literally have to unplug the unit from my truck EVERY time I turn it off and have to plug it back in to start it. There is NO phone number to call, you have to send them an email, 2 weeks later they now will NOT answer my email, just left my out 1300.00 for a part that is pure junk and is causing huge problems with my truck. STAY WAY WAY AWAY FROM THIS COMPANY!!!

Spelab is knowingly selling defective Mini Max's. It took me a month to get them to agree to a refund. They have now had the faulty Mini Max, that I returned to them, for six weeks. They still have not issued my refund. And they will not respond to my emails! Don't waste your time with these con artists! Considering taking legal actions against them now. *UPDATE- Spelab responded to my review like they have no idea who I am. I have multiple emails from them promising me a refund. These appear to be auto generated emails from someone overseas. They have absolutely no intention of refunding my thousand dollars! They initially agreed to take the faulty tuner back and issue a refund. They even sent a shipping label for the return. They got the tuner back and kept my money! At this point, it is just theft on their part. My order number is 156205. I have received multiple emails from Spelab. They know exactly what my order is and always have an excuse why they haven't refunded the money to my card. This company is thieves and nothing but a scam. Not having a customer service phone number should tell everyone that. The response they gave me to this review is exactly like 4 other automated responses they have already sent me.