SPELABReviews of spelabautoparts.com

Response from SPELABJul 2, 2026

Dear Customer, We sincerely regret the issue you encountered and apologize for any inconvenience this has caused. We are continuing to track your shipment and will relay your feedback to the relevant department to help improve the completeness of our shipping notifications. Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future. Best regards, Scarlett spelabautoparts Customer Support Team [email protected]

Response from SPELABJul 2, 2026

Dear Customer, We sincerely regret the issue you have encountered and apologize for any inconvenience this has caused. We remain committed to resolving this matter for you. Please provide your order number and email address so that we can promptly address the situation and ensure a smooth, hassle-free resolution. Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future. Best regards, Scarlett spelabautoparts Customer Support Team [email protected]

Response from SPELABJun 23, 2026

Dear Customer, We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you. No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues. While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received. Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution. Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABJun 18, 2026

Dear Customer, We are very sorry to hear about this. Could you please provide your email address or order number here so that we can verify the situation? We look forward to hearing from you. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABJun 16, 2026

Dear Valued Customer, We sincerely apologize for the negative experience you have had due to a lack of communication and the receipt of defective parts. It is completely unacceptable that we failed to respond promptly to your emails and calls while you were waiting for the tuning files and a refund to complete your pickup truck modification. We deeply regret disappointing a long-standing customer like yourself. We are immediately assigning a dedicated representative to resolve all outstanding issues and send the necessary files as quickly as possible; this person will also provide you with one-on-one follow-up support. We take your feedback very seriously and are taking immediate steps to improve our customer service. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABJun 8, 2026

Dear Customer: We sincerely apologize for any inconvenience your Mini Maxx V1 tuner has caused. We are deeply sorry to learn that you spent several days, drove over two hours to purchase a new SD card, and were unable to use your pickup truck for a whole week to reprogram the ECU. We fully understand that many customers have encountered compatibility issues when using this tuner, and we sincerely apologize for any additional time and expense this has resulted in. Please provide us with your contact information, and we will contact you to provide you with appropriate after-sales service. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABJun 5, 2026

Dear Customer, We are very sorry to hear about this matter. We have arranged for a dedicated customer service representative to contact you; they will verify the specific issue and work with you to resolve it. Please stay in touch with us. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 27, 2026

Dear Customer, We sincerely apologize for the poor experience you've had with our product and service. We are truly sorry to hear about the machining damage on the parts and issues with the drilled holes, as well as the installation problem with the catch can hoses. We take full responsibility for these quality defects. We have received the photos you sent multiple times, and we deeply regret the slow and ineffective communication on our end, which caused you extra trouble. Please kindly contact our customer service again, and we will immediately arrange a full refund or free return for you without further delay. We will also conduct a strict inspection on related products to prevent similar problems from happening again. Best Regards, Scarlett spelabautopart Customer Support [email protected]