SPELABReviews of spelabautoparts.com

We ordered value covers a week ago, with them saying they had over 10 in stock. Two days later they charged my card. However after a week of no communication I finally reached out to them only to be told they were on backorder till March. So they lied about stock, took my money, and decided to just not say anything. Shady company.

I have not received any communication from any of there online sources.Facebook, email, or their chatbot support. I ordered an intercooler on the 1/20/2024 with express shipping. The tracking information says there was a shipping label created on the 23rd. With no updates since. This is my only vehicle, and I can not get to work.I need to know when it will arrive so I can extend my leave of absence.

Their communication is terrible. It is impossible to talk to someone to resolve an issue. Ordering was easy, shipping was fast, but God help you if you have a problem with your order and need to try to resolve it.

I bought a up and down pipe kit for a duramax. So to keep it short it’s a pos please don’t waist your money here. My truck will be sitting in the driveway until I get another kit in to complete because this one does not fit anywhere. So cheap. After reading spelab’s response, I’d love to respond myself, but I don’t know how to do that so I’ll edit my original post to add to it. You guys are a joke. This is the first product that I’ve ever bought from this company and it was in such bad shape from fitment to size to where it supposed to go to anything that came with it when I say this is a such a piece of junk it literally will not work for this truck. I understand you guys try to make things cheap for people to afford things but this right here is done nothing but cost me money because I have to do it all over again and it looks like I’m stuck with a $300 piece of crap that you guys said would work on my truck. I hardly ever leave reviews but I went out of my way to make sure people know that this product is garbage and I’ll continue to let every body know that this product is garbage and I’ll go out of my way to make sure nobody buys from this company. I’ve bought cheaper knockoff stuff before but this one was not even usable in any way.

This is a dishonest company I asked them to please cancel the order on 9-28-23 within 30 minutes of ordering they replied do we need to cancel i said yes and instead they sent the products out anyway on 10-5-23 and I found out all they would have had to do is cancel and it would have come back to them and they could have refunded me then on Oct 5th so when I received the 3 different packages i refused return to sender i canceled the order now a month almost since I canceled it I am trying to get a refund still and they say I will have to receive the packages again and return them before I can get a refund i don't think they intend of giving me a refund at all almost 1400 dollars it's a game and I think I been robbed don't order from them you can't talk to a live person and they don't have good service and I think they are trying to steal 1400 from me no i canceled the order within 30 minutes of ordering do not lie and say it had already left the wearhouse it had not

Not a good experience placed my order received my order in a damaged retapped black box which when I opened it had missing items what a shock I have emailed company several times with absolutely no response. What kind of customer service is that no phone number no other way to contact this company. I wouldn’t buy anything from them again!!

Partial shipments due to parts being out of stock when the website says they have many in stock. Poor customer service. Could only get a reply through Facebook messenger. No phone number. Won’t respond to emails. Just a poor experience. Buy the more established retailers

paid for express shipping 4 days later my parts are still halfway across the country