Zack
Don’t order!!!!
After ordering multiple things that were in stock on the website. I received an email stating that they would not be in stock for almost a month. I received one of the items that I ordered quite promptly and the second item I ordered about a week later. I was still missing one item and sent an email and was told that it was on its way. I notified them that I did not have a tracking number and had not received the item only to be told that it was out of stock.
Response from SPELABJun 25, 2024
Hi, I saw your bad review, please check your previous reply yourself, we have informed you twice on the 18th and 19th that your dpf is temporarily out of stock and is expected to arrive at our warehouse on the 30th at the earliest, we asked you if you wanted a refund or to wait and you answered yourself that you would continue to wait. As shown in the screenshot. Your combo product was out of stock only for tuner and dpf, we suggested to you that maybe you can replace it with v1, after you agreed we replaced it with v1 and refunded you the difference in price, the tracking number of usps after v1 replacement is 9212490357608708238420, the difference in price refunded is 310$. You also told us you received the v1. If you change your mind about your willingness to wait for a dpf, you can let us know and we will refund you immediately. We have tried our best to provide you with a solution and have asked if you want a refund after the shortage. Your dpf has been canceled and refunded.