Speedway MotorsReviews of speedwaymotors.com

won't answer phones,can't get thru - terrible returns help

Parts applications improperly listed then when they send you the wrong part it takes hours on the phone only to be told “ you’ll get a refund once we receive the part and inspect it, then 10-15 business days”. All because they don’t know what their parts fit. So from the time of purchase to refund is over a month. I had the part for1 hour before I called to report the problem. They sent UPS to pick it up, and they did less then 24 hours after I originally received it. I was left a tracking number that I gave to cs mngr. she said “ it doesn’t matter because they don’t trust UPS. BUYER BEWARE. Buy your parts elsewhere.

This is my third review in three weeks about the problem at the station at 101 E Butler Ave in Flagstaff, AZ. The prices at the pumps are next to impossible to read because the lights behind the prices do not work. Heck of a way to run a business if you can't read the price of the gas you want to buy.

they want a 10 dollar label fee to return an item then once they receive it they will deduct the shipping cost...goodbye speedway

Ordered a part, tech support 4 different calls no one identified that it was actually the wrong part. Insane hold times, no outbound contact from them. a few nice reps in cust service but overall horrible waste of two months of time and refund was botched as well

I ordered a relay switch two months ago paid $70 for it and still haven’t received it, Tried contacting customer service and they keep me on hold for a long period of time, I’m still waiting I’m starting to think I’m was ripped off.Don’t waste your money.

This company is not recommended! I wanted to place an order but neither with a valid (!!) credit card nor Paypal would be accepted by me as a first-time customer. After 20 minutes on the phone with an absolute sleeping pill, I wrote an email with the order and my contact details - 24 hours later - then an email saying that I now had to transfer the money via bank transfer, but also which country the order had to be sent to... it's pointless, they can't read!! Fortunately there are other companies!!

Communication with the company is extremely difficult. The sales reps all work from their homes and seem to work when they want. The "manager" is unavailable always. I have left messages, texts, voicemails, emails and the same thing happens. Crickets. So, if you actually expect parts delivered accurately and then if/when they fail, someone to help out, you might want to try some other place. Speedway is not for you.