I recently purchased suspension products from Speedway after speaking with one of their EXPERTS. The EXPERT assured me that the parts were designed for my 2017 Ram Rebel. After receiving the parts I took them to a local suspension shop to have them installed. The shop called me to tell me that they did not fit. I was charged $200.00 for disassembly and reassembly to put my truck back together. I contacted Speedway Motors and was told multiple times by their escalation team they were sorry for the mistake but they were unwilling to share in any of the labor cost associated with the disassembly/assembly. They also refused to give me any contact information for their supervisor telling me that they had the final say in the matter. I hope someone in the upper management of this company takes notice and offers a reasonable solution.
I sent a email to the CEO of Speedway asking for a reasonable solution and as of 5/22/25 I have not gotten any response. That just shows me they are disconnected and take no responsibility for their actions all the way to the top. I should have checked them out before placing the order. Never again!!
DE
dr E.
BEWARE!!! KEEP YOUR MONEY 🤑
A bought a motorbike from these people worst motorcycle I ever bought runs way too slow front brake binding I just got fobbed off every time I phoned a joke of a motorbike like speedway
BH
Bryan H.
Should have came here before I ordered
Should have came here before I ordered. Ordered a Brake booster combo for my 1980 corvette. Received a Power Steering Pump Can instead. Customer service did give me a return label but then said we can't ship you the correct part until we get the wrong part back. They sent me a UPS GROUND label which is a 3-4 day lead. They have my $420 and I didn't get the right part and they can't send me the correct part until I send them the wrong part back? Stupid on their part for punishing the customer for their mistakes. You can't speak to a GM or owner. Just a call center supervisor if you are lucky and i think after the 3rd call and umpteenth email i got a nice guy named Dan to get the the "call center supervisor". Bad customer service policy for their mistakes. I won't be back unless the owner calls me.
RM
Ron M.
I Don't Recommend Speedway Motors
On September 23rd, 2024, I purchased and received a Chevy 700R4 Automatic Transmission from Speedway Motors, 2WD (Part #91029102). The cost was $2,509.99 plus shipping ($470.99) and tax ($125.52). Total cost was $3096.50. The engine was installed in a 1972 Chevelle Malibu, replacing a manual transmission. The car had a brand new radiator, lines, and torque converter purchased from Jegs, which was in the specifications for fitting this transmission.
Dylan W., an ASE-certified Master Engine Machinist, and Master Automobile Technician installed the transmission. Dylan has a 4-year automotive degree and was employed by Jasper Engines (the nation's largest remanufacturer of gas and diesel engines, transmissions, differentials, air and fuel components, marine engines, sterndrives, performance engines, and electric motors) for 9.5 years as a lead gas and transmission specialist and as a manager of transmission failure analysis.
On Sunday, January 6th, 2024, with less than 200 miles of driving time, the shifting and power engagement began to fail. It also refused to shift down into 1st and 2nd gear. When starting from a stop, the transmission made a high-pitched noise. I recorded this on my iPhone video.
1/20/2024 - I spoke to Marty in Speedway Customer Service and explained the situation. I was told that Speedway sells this product, which is remanufactured by Stellar Automotive Group. They said I needed to contact them to resolve this issue.
Two days later, I had a conference call with my mechanic, Dylan W., and Matt (The manager at Stellar). Throughout the conversation, Dylan satisfactorily answered Matt's questions regarding the installation. Matt said he would have to inspect the transmission to determine what caused the issue. He explicitly stated that we could not open the transmission, or it would void the warranty. Since I had to buy another torque converter, I asked Stellar who they would recommend. I took their advice and purchased another for $225.
We shipped the transmission back to Stellar. Three weeks later, the rebuilt transmission arrived. It was still full of metal shavings (See photo). They informed us that the cause of the failure was the torque converter from JEGS was the problem. We have the original torque converter. We checked it, and it did not fail. I was told by Stellar I would no longer have any warranty on this unit since “they did me a favor.”
Buying this from Speedway Motors cost me almost $900 more than it should have ($160 to have it towed to the mechanic for repair, $225 for another new torque converter, and $460 for labor to pull and replace the transmission.) Speedway refused to even give me credit for any of this and simply washed their hands of this.
And they won’t post the negative review I placed on their product page. You only see what they want you to see, not the truth.
Choose anyone but Speedway Motors.
LS
Lucas S.
Canceled Order and Raised Price
I had a terrible experience with Speedway Motors regarding an order I placed through Amazon. I ordered a set of wheels at $312 each, and despite confirming with the manufacturer (Weld Wheels) that the product was in stock and ready to ship, Speedway Motors canceled my order without justification.
They initially claimed the cancellation was due to a lack of a shipping ETA, then later blamed Amazon's policies. However, Amazon confirmed that Speedway Motors had until 12/16/24 to provide shipping confirmation, meaning the cancellation was entirely Speedway's decision. To make matters worse, after canceling my order, Speedway raised the price of the item and refused to honor the original price I paid.
Their communication throughout the process was inconsistent, misleading, and unhelpful. My direct inquiries went unanswered for days, and when they did respond, the explanations contradicted earlier statements. They even tried to deflect responsibility for the cancellation back to Amazon.
To "make up" for the inconvenience, Speedway Motors offered a $25 promo code for a future purchase—which doesn’t even work on Amazon. This was a completely inadequate resolution for the time, effort, and financial inconvenience I experienced.
I would not recommend Speedway Motors to anyone. Their lack of accountability, poor communication, and unwillingness to honor their original pricing are unacceptable. Save yourself the frustration and take your business elsewhere like Summit Racing or Jeg's as they are professional organizations.
RO
Robert
I bought a chrome mounting kit for my…
I bought a chrome mounting kit for my chrome alternator. First of all, not the best quality. What's worse is you receive an incomplete product? Only the two brackets, no chrome bolts no chrome washers no chrome spacers. So I had to buy a second kit from Amazon throw away the parts I Could not use to use the needed chrome, nuts, bolts, and washers and extension pens.
What a rip off
ER
Eric
Speedway service is so slow,gas is…
Speedway service is so slow,gas is always highest in town,places are dirty, store prices on the verge of gouging,not worth the speedy card which is part of the store service being so slow at 8am! i go eleswhere
MM
micah M.
Reported company to BBC company refuses…
Reported company to BBC company refuses to issue refund in full for shipping wrong part !