Graham T.
AVOID AT ALL COSTS!!!
I would have happily covered the $23.10 import charges if you had informed me about them. Unfortunately, I can only pay the return postage from my end. Any import duties or customs charges must be paid by the recipient. Had you contacted me when DPD emailed you on 9 October, I would have transferred the money immediately to ensure the parcel was delivered. Instead, the email went unanswered, and DPD are now returning the parcel to me. I have already spent £13 returning the two T-shirts, and I'm now going to be left with items that are no use to me. This situation could easily have been avoided with a simple message. I have done everything required of me to return the items, and I don't think it's fair that I should lose out financially because the import charges were ignored. I would appreciate it if you could explain how you intend to resolve this.