Speck ProductsReviews of speckproducts.com

Horrible customer service. Won’t give replacement. Total ripped off.

my iphone screen broke twice. the first time it was shame on speck, second time it was shame on me for actually believing their nonsense that they test these cases. totally useless material and super cheap cases. i would never in a million years advice any human paying hunderds and thousands for a phone to buy their cheap product, instead, i would even trust a chinese knockoff more at this point.

Sent me a case that didn’t fit the phone! If for any reason you have a return you have to pay postage! No one gets back to you no matter how many messages you send! There are so many companies selling cases go elsewhere! This company stinks in all ways!

Company advertised the case to fit the new Macbook Air. It does not. They require you to pay the return postage. Customer service was cold and rude. Don't waste your time ordering from this company.

Horrible rude customer service there giving me the run around I haven’t received my merchandise and there not even showing any concern that I haven’t! I will never shop here again! Don’t waste yall time with this company! You will lose your money and get treated like trash!!!

Complete worst company to try to deal with. Refused my warranty claim on a 90 day old case and told me sorry we don’t cover the buttons not working any longer. For some reason the buttons are very hard to press and do not operate as they should. “ Buttons being hard for you to press is unfortunately not a Defect or Damage to be covered under Warranty for replacement. Malfunction of the item does apply for the warranty. As for now this claim had been denied.”

Simply terrible service in this company. I ordered a phone case and when it was delivered to me, I didn’t really like the color in real life, it looked different in the photo, but the biggest minus is that this case is made of some kind of plastic that slips, it doesn’t hold comfortably in your hands and slides off, and if you put it on any surface, it rolls off and falls very easily because of the slippery material of this case. I immediately decided to return the goods on the same day as I received the case, calling the customer service, they told me that they would send a return label, and they didn’t send anything, I received an email saying: “I am sorry we don't have return labels.Kind regards The Speck team”. Then I called the customer service again and asked how I could return the case if they don’t provide a return label, to which he said just go to the post office and send it, but they didn’t say where to send it to, or to what address, or under what conditions. I’m shocked, to put it mildly, by this company and by the way they treat their customers, terrible service and a very unprofessional approach to work and people. Order number #177446

iPhone 15 pro slipped off a bathroom vanity countertop (less than 3’) and hit the floor, top edge of the phone. Hairline chipped glass across the top of the screen 3/4” long from the corner. Worst phone protector I’ve ever owned and will never buy this brand again.