Chris S.
Very good customer service!
I ordered online and then I had a tech request another item after I had already completed my payment. I then called to add the items and it was taken care of right away. We received our items very quickly also.

Specialized Products Company (SPC) has been a trusted distributor of professional tools, test equipment, and custom tool kits since 1965. Based in Flower Mound, Texas, we serve technicians and organizations across the telecom, fiber optic, data center, electrical, utility, and critical infrastructure industries. We offer a wide selection of professional-grade products from leading manufacturers, including fiber optic test equipment, hand tools, electrical testing instruments, and field tool kits. In addition to our extensive inventory, we specialize in designing and assembling custom tool kits tailored to specific job requirements. With same-day shipping from our Texas warehouse, expert technical support, and no long-term contracts required, SPC is committed to helping professionals get the right tools quickly and reliably. We are also a GSA Schedule holder, serving federal agencies and government contractors.
Specialized Products Company (specialized.net) has 660 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Chris S.
I ordered online and then I had a tech request another item after I had already completed my payment. I then called to add the items and it was taken care of right away. We received our items very quickly also.
Darrell W.
Excellent service and communication every step of the way . Shipping costs calculated quickly and emails regarding shipment including tracking number and whereabouts were great . This seems to be a very reputable company and without reservation i would deal with again . Thanks Darrell
Dennis C.
The twine was delivered on time, and was perfect for my uses. I recommend this company highly.
Parker in A.
A recent order had one item picked wrong in the warehouse (come on, it can happen at any high-volume supply house). Specialized Customer Service sent the correct item immediately... Overnight yet. No sir, please keep the other can, no need to return it to us. That's classy. Specialized has always had the best, or at least competitive, pricing on low-quantities that a Hardware Engineering Lab needs.
SIPIT
Fast and simple, Amazing delivery timing.
Dan (telecom T.
Was looking for a specialized tool, they had it, shipped it fast, no issues. I was greatly impressed on how they kept me updated on shipping. I would certainly use this company again for more of their products and great service!!! And pricing was reasonable and competitive!
Daniel B.
Easy to order fast ship No Comp-laints
ERIC O.
We had order a few tools earlier in the day and then noticed we needed one more. I had email about being able to just add the new tool to the other shipment. I got a hone call ASAP she had said yes we could be had to do it over the phone. In which we did. She was able to get it in the system fast and the other tool was added to the first order with out any additional fees. Great Customer service right there, thank you very much!!