Spassino CasinoReviews of spassino.com

Response from Spassino CasinoSep 29, 2025

Hello dear Eloise, Thank you for your feedback. We’d like to clarify that the €20 No Deposit Bonus you mentioned was successfully activated and used on your account. Regarding payment methods while we normally support both Visa and Mastercard, these options are temporarily unavailable due to a technical update. We’re actively working to restore them and apologize for any inconvenience this may have caused. In the meantime, several alternative payment methods remain available. We value transparency and are committed to providing a secure and fair gaming experience to all players. If you have any further questions or concerns, please don’t hesitate to reach out to our support team we’re here to help. Best regards, Spassino Team

Response from Spassino CasinoSep 29, 2025

Hello dear Joey, Thank you for your review. We’re sorry for the inconvenience caused and understand your frustration. After reviewing your case, we can confirm that your €20 No Deposit Bonus has now been successfully credited to your account. Unfortunately, there was a delay in processing your request for that, we sincerely apologize. This is not the level of service we aim to provide, and your feedback has been shared with our team to ensure better handling in the future. We’re committed to transparency, fairness, and delivering a positive experience for every player. If your opinion has changed following the resolution of your issue, we’d be grateful if you considered updating your review. Of course, that decision is entirely up to you. Should you need any further assistance, our support team is available 24/7 and ready to help. Best regards, Spassino Team