SpafinderReviews of spafinder.com

2.7303 reviews
Wellness & Spa
78 SW 7th St, Miami, Florida

Spafinder

About Spafinder

One Card, Nearly Endless Spa & Salon options, Never Expires | Good at thousands of global wellness travel destinations, spas, yoga & fitness studios. Advice on beauty, balance, food & more! Live well year round.

Spafinder (spafinder.com) has 303 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: spafinder.com
Website: spafinder.com
Category: Wellness & Spa
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Spafinder reviews

Showing 153 reviews with 1 star · Clear filters

Janeen L.
Aug 23, 2023
This is a waste of money
This is a waste of money. Similar to other users my card could not be redeemed and ending up paying 300 dollars out of pocket. The website will list vendors that actually do not accept the card - so if you have one make sure to try and redeem it BEFORE your service or you will end up embarrassed at check out with an angry stylist and have to pull out your credit card. Also another word of warning - EVEN if the vendor says they accept the card ONLY certain stylists do so double/triple check. People also treat you like a second class citizen trying to save money if you mention the card.
Response from SpafinderAug 23, 2023
Hi Janeen, Thank you for contacting GiftCards.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 877.944.3822. Regards, Bryan D. Giftcards.com.
Yvonne W.
Jun 27, 2023
Spafinder:- questionable ethics!
I have a Spafinder paper voucher that my daughter gave to me as a gift and I am trying to locate where I can use it in the uk. It seems it is useless and my daughter has wasted her money. Please advise why a voucher that promises massage, facials, yoga and more and has no expiry date written on it is useless to me. Why are these being allowed to be purchased in good faith by the general public and yet not delivering on the service its promising.
Response from SpafinderJun 28, 2023
Hi Yvonne, thank you for contacting Spafinder.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 1(844) 213-7106 Regards, Jose G. Spafinder.com
V.
Jun 27, 2023
There is useless customer service
There is useless customer service. I had to call several times about my credit (showing on their website, but being blocked when I pay at spa). Being transferred to different agents 5x and had no clue. So here is my $ 500, this place is a scam!
Response from SpafinderJun 28, 2023
Hi V, thank you for contacting Spafinder.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 1(844) 213-7106 Regards, Jose G. Spafinder.com
Melissa M.
Jun 17, 2023
Avoid Spafinder
Can’t find anyone in uk that accepts my spa finder vouchers.
Response from SpafinderJun 17, 2023
Hi Melissa, Thank you for contacting GiftCards.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 877.944.3822. Regards, Bryan D. Giftcards.com
Kate A.
May 28, 2023
Unable to locate any spa in the UK to…
Unable to locate any spa in the UK to use voucher? I have a £150 voucher but cannot use it? CN someone help?
Response from SpafinderMay 31, 2023
Hi Kate, Thank you for contacting GiftCards.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 877.944.3822. Regards, Bryan D. Giftcards.com
Diane Reder Z.
Apr 26, 2023
0 Balance Spafinder certificates
Bought several Spafinder paper certificates off ebay years ago. Also my best friend gave me one for my birthday. Checked on the value and some of these have a 0 balance. I didn't have receipts nor did my friend. They just told me they can't honor them. How does a 0 balance happen when I have them in hand? Doesn't the spa take them, they have taken them from me. Lost hundreds of $. I will never buy them nor be given to me again. Buyer beware. They need to keep track of purchases, not me! What are you going to do about it?
Response from SpafinderApr 28, 2023
Hi Diane, thank you for contacting Spafinder.com regarding your certificates, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 1(844) 213-7106. Regards, Jose G. Spafinder.com
Trish
Apr 18, 2023
I was given £110.00 in SPAFINDER…
I was given £110.00 in SPAFINDER vouchers a couple of years ago from my son as a birthday treat. It says that there is no expiry date so I am still able to use it However I am finding it difficult to locate somewhere in the UK are you able to help please? Thank you for replying, I didn’t say my experience was not positive I just wondered where in the UK I am able to use the vouchers please and if I can still use the vouchers. I have also completed the request for further details and have submitted it.
Response from SpafinderApr 18, 2023
Trish, thank you for contacting Giftcard.com regarding your redemption issue , we apologize if your experience was not 100% positive. Thank you for taking the time to contact us. We appreciate your comments and suggestions, as we are always looking to improve upon the Giftcard Mall experience, we have contacted you via DM to learn more about experience. For immediate assistance you can also contact us at (877) 944-3822. Regards, Silvia R. Giftcards.com
Laura P.
Apr 15, 2023
I WAS GIFTED A SPA FINDER GIFT CARD AND…
I WAS GIFTED A SPA FINDER GIFT CARD AND CAN'T FIND ANYONE WHO ACCEPTS IT THAT I WOULD TRUST TO PERFORM A MASSAGE OR FACIAL-WHICH IS WHAT I REALLY WANTED-I WANT A REFUND
Response from SpafinderApr 19, 2023
Hi Laura, thank you for contacting Spafinder.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at 1(844) 213-7106. Regards, Jose G. Spafinder.com

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