Sereena H.
Reissued card
After several back and forths with customer service I was sent a single use e-gift card to replace the two multi use cards that were not working. I’m hopeful that the updated gift card will work at the spa for my appointment next month.
Response from SpafinderApr 21, 2024
Sereena! 😊 We’re truly sorry to hear about your experience with the gift cards. 🎁 An email from [email protected] will be on its way, requesting further details. 📧 Rest assured, this is our top priority, and we take it very seriously. Your concerns matter to us, and we’re committed to resolving this. 💪 Jose G. Spafinder.com SPAFINDER.COM UPDATE 04/22/2024 Sereena! 😊 we are glad to inform you that the department in charge of your request is already working on it, they have reached you via email, please verify the spam, junk, and promo mail as it may be sent there. As soon as we have an update you will be notified via email. Jose G. Spafinder.com SPAFINDER.COM UPDATE 04/22/2024 Sereena! 🙌 we are glad that this issue has been resolved if you have any questions or concerns, we are always happy to help. Jose G. Spafinder.com