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Spafinder (spafinder.com) has 303 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Dale
A very easy website to use. I will use it again to save a little on our next message.
Response from SpafinderJul 4, 2019
We appreciate you taking the time to post this terrific review. We are very happy that you are satisfied with your experience and your order. We hope to be able to assist you with your future gift card and spa service needs.
Customer
Fast response
Response from SpafinderJul 2, 2019
Thank you for taking the time to post this review! We are happy that you are satisfied our response time. We look forward to assisting you with all your future gift card needs!
Elizabeth
It took a long time to find a spa that would accept the spa finder cards. Also, there was quite a performance with making the payment-way too complicated for a 50 something like me! It s a good thing I had my daughters with me to figure it out!
Response from SpafinderJun 27, 2019
We sincerely apologize that your experience was less than exemplary. We do value all feedback and consider it very important to have awareness of problems that do occur from time to time. Should any spa location encounter any roadblocks with redeeming any of our gift cards, please do not hesitate to have them reach out to us immediately so we may provide any insight we may have.
RaLinda
Gift for my daughter.the first provider she tried said they only gave facials to Muslims, but the second, though a bit of a drive was fabulous and she’s going for a second facial soon.
Response from SpafinderJun 27, 2019
We sincerely apologize that your experience at the first location was less than exemplary. We do value all feedback and consider it very important to have awareness of problems that do occur from time to time. You may leave a review on the spa’s listing on our website by going to www.spafinder.com and searching for the spa’s listing. Once you have selected the correct spa and location, click on the review tab and select “Write a Review”. With that being said, we are thrilled that your overall experience was a wonderful one!
Celeste
Love how easy it is to get someone a day spa gift. Only thing was that I think there were some places that did not offer it. Maybe it was specific to places that offered facials.
Response from SpafinderMay 30, 2019
Hello Celeste, Thank you for sharing your experience with Spafinder. We are so happy to hear you had a positive experience gifting our cards. Our network is constantly expanding and we are always looking for new spas, salons, and fitness studios to join the network. Please check back periodically to see our newest locations and follow us on social for new spa and treatment announcements. Every day is a great day to spa!
Rae
Easy to purchase and shipped fast, my only issue is that there was no tracking # created for 1st class mail postage-- so I had to call to verify my item (gift card) was actually shipped. Other than that.. great !
Response from SpafinderMay 30, 2019
Hello Rae, Thank you for sharing your experience using Spafinder! We are happy to hear that the purchase was easy and shipped quickly. We hope the recipient enjoyed the gift! We appreciate your feedback on the tracking number and will keep this in mind for future enhancements to our process. We hope you will consider us for your future gift card needs!
