SpafinderReviews of spafinder.com

Response from SpafinderMar 22, 2026

Hi there, Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating it felt to have difficulty finding a participating location near you, and we understand your concern regarding the use of your gift card. We would really like the opportunity to review your situation and see what options may be available to help. Please check your inbox, including spam or junk folders, for a message from [email protected], as we need to gather a few details in order to further assist you. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER.COM 03/25/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Maurice V. Spafinder.com

Response from SpafinderJan 30, 2026

Hello Barbara, Thank you for sharing your experience with us. We are very sorry to hear that you were unable to access your two eGift Cards and received the error, as well as for the difficulty in obtaining replacements. We genuinely want to assist in resolving this for you as quickly as possible. Please look out for an email from [email protected], as we have reached out to securely gather the information needed to investigate and provide a solution. We appreciate your patience and the opportunity to make this right. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER 02/03/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Spafinder.com

Response from SpafinderDec 8, 2025

Dear Jay, Thank you for bringing this to our attention. We’re very sorry to hear about the concern regarding unauthorized charges and understand how serious this is. Please check your email for a message from [email protected], as we need to securely gather your details to investigate this further. Once we have your information, we’ll review the situation promptly and work toward a resolution. Warm regards, Josh R. Spafinder.com

Response from SpafinderNov 28, 2025

Hello there, Thank you for sharing your feedback. We’re truly sorry for the inconvenience you experienced with your gift cards and the challenges in resolving the issue. We take this matter seriously and want to assist you promptly. Please check your email from [email protected], as we’ve reached out to gather the necessary details to resolve this for you. Your satisfaction is important to us, and we appreciate the opportunity to make this right. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER.COM 11/29/2025** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Spafinder.com

Response from SpafinderAug 5, 2025

Dear V. Ortega, Thank you for taking the time to share your experience. We're genuinely sorry to hear about the difficulty you faced locating participating merchants and the frustration caused by the chat interface and support experience. We understand how disappointing this must have been, especially when trying to redeem your gift card for a relaxing service. To assist you further and look into your concerns more closely, we've requested additional details via an email from [email protected]. We’d really appreciate the opportunity to make this right. Regards, Josh R. Spafinder.com **UPDATE FROM SPAFINDER.COM 08/06/2025:** Hello V. Ortega, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Spafinder.com

Response from SpafinderJul 3, 2025

Hello Melanie, Thank you for your review. We're truly sorry to hear about the issues you experienced with your gift cards and the difficulty reaching our support team. This is not the experience we want for our customers. We’d like to help resolve this for you—please check your inbox for a message from [email protected], as we've reached out to request more information so we can assist you directly. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER.COM 07/06/2025:** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Maurice V. Spafinder.com

Response from SpafinderJun 6, 2025

Hello Sheila, Thank you for sharing your experience. We’re very sorry to hear about the trouble you encountered trying to use your Spafinder card and for the confusion during your call. We’d like to take a closer look into this and help resolve it. Please check your inbox for a message from [email protected]—we’ve sent a request for more details so we can better assist you. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER.COM 06/07/2025:** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Spafinder.com

Response from SpafinderMay 17, 2025

Hello Roxanne, We’re truly sorry to hear about your frustrating experience, and we sincerely appreciate you taking the time to share it. It’s incredibly disappointing to learn that the card was damaged when you removed the strip, and that you’ve had difficulty reaching our team for support. We understand how upsetting this must be—especially when trying to use a thoughtful gift—and we’d really like the chance to make this right. Please check your inbox for a message from [email protected], as we’ve sent you a request to get more details so we can investigate and assist you further. Regards, Maurice V. Spafinder.com **UPDATE FROM SPAFINDER.COM 05/20/2025:** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Spafinder.com