SpafinderReviews of spafinder.com

Response from SpafinderJun 7, 2019

We sincerely apologize for any inconvenience you may have experienced, and thank you so much for providing detailed feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced.

Response from SpafinderMay 30, 2019

Hi Aa Mo, Thank you so much for sending this review. We are happy to hear that you enjoy the ease of use and instant delivery feature of our e-gift cards. We are pleased to offer multiple e-gift design options including Birthday, Mother's Day, Congratulations, and more to help personalize the gift card for the recipient. We hope you will check them out during a future purchase to help add some variety to your gift! In addition, our network of spas is constantly growing, so be sure to check our site periodically and follow us on social to stay up to date on our newest partners and offers. Thank you for being a valued customer!

Response from SpafinderJun 7, 2019

Thank you so much for providing detailed feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced. For further assistance, we recommend contacting our ordering team at 855.963.2665; they will be more than happy to assist you with this matter.

Response from SpafinderJun 7, 2019

We apologize for the experience you had while ordering. We are investigating ways to improve the customer experience and to prevent non-delivery in the future.

Response from SpafinderJun 7, 2019

Thank you so much for providing detailed feedback. Feedback such as this allows us to look further into our own processes to improve them for the future of all of our customers. We apologize for any inconvenience that you may have experienced.

Response from SpafinderJun 7, 2019

Hello Nancy! We sincerely apologize for any frustration this may be causing, and thank you for bringing this matter to our attention. We invite you to contact us by phone at (855) 963-2665 so a representative may provide any insight we may have.

Response from SpafinderJun 7, 2019

Thank you so much for providing feedback. It is truly invaluable to us as we are continually striving for improvement to offer our customers the best possible experience. We apologize for any delay or inconvenience that you may have experienced. For further assistance relating to your issue, please feel free to contact our ordering team at 855.963.2665.

Response from SpafinderJun 7, 2019

We apologize for your experience and appreciate your feedback. We continue to strive to improve the processes we use. We apologize that we are unable to change the mode of delivery at this time, but will pass your feedback along to our development team.