Janierausch
Ended up with a horrible intolerance, and was not able to cancel an order that had not been shipped
I used this product for a long time and loved it. I had a subscription and ordered 2 packages of protein at a time. I developed horrible bloating and gas and it took me about a month to figure out that the bloating, distention, and gas was from the protein powder, after I skipped it in the morning for 2 days due to a schedule change. I had ordered 2 packages of the new pumpkin flavor protein a few days earlier. I immediately emailed customer service at Spacemilk and asked that the package not be sent, as I had notification that the packages were not yet sent and were preparing to ship (tracked with Shop). The response was that the order could not be canceled, l could not return the unopened packages upon receipt, and I could NOT get a refund. This seems very predatory and disrespectful to me. if you order this protein, do not order more than one package at a time in case you develop and intolerance. I still use their creatine, but I am looking for a different source after this experience.




