SowearsReviews of sowears.net

I ordered twice from Sowears and both times I received a defective dress. Upon reaching out and multiple calls and picture/videos request, they offered 30% back as that would be enough to have the dress repaid in the UK. The customer service is terrible. Never buying again from them until they introduce a refund policy

I honestly question whether the positive reviews are genuine. I ordered several dresses based on the good reviews but the quality was terrible. The material is extremely thin, see through and easily tearable, with no lining at all. When I returned the items, they deducted money from my refund claiming there was a strong scent. Wallahi, I only tried them on for sizing and never wore them. Very disappointed with the quality and customer service. I do not recommend this website.

Poor customer dealing.

I made three large orders from them after being impressed by their Instagram advertisements and thinking their clothes looked cute. Unfortunately, my experience has been extremely disappointing. I ordered the Vela Long Beige Coat, and the button placement on the left sleeve is incorrect. I provided pictures to customer service, and they agreed that the item is defective. According to their own policy, defective items are eligible for a 100% refund. I have been waiting to return the defective coat and receive my refund, but instead, they are refusing to honour their own policy and are asking me to fix the button myself in exchange for a 15% discount—which I declined. It’s extremely disappointing that they will not honour their own defective-item policy, especially after acknowledging that the coat is defective. I’ve also noticed that negative reviews/comments on their Instagram pages appear to be deleted, which makes it difficult for customers to see honest feedback about other people’s experiences. I will be posting a detailed review on Reddit, including screenshots of my communication with customer service, so others can make an informed decision before ordering. I also want to mention that, based on my experience, the quality of their dresses is poor and definitely not worth the price.

The quality of clothes is extremely cheap. The prices don’t match the quality. Even SHEIN has better quality but atleast’s Shein’s prices are low. The maxi dresses were $60-65. The quality was more for like a $20 dress. The material was cheap fabric and very thin.

Dear Sowears Customer Service Team, I am writing to express my significant disappointment regarding my recent order. While I appreciated that your customer service team was patient and helpful during the initial ordering process, the items I received were of extremely poor quality. One of the items has an extremely bad odor. The clothing does not reflect what was advertised on your website, which is particularly frustrating given that I spent $100 on this purchase. I believe your brand has the potential to be successful if the quality of the garments is improved to match the presentation. However, based on this experience, I will not be shopping with you again in the future.

very disappointed with the services. Earlier I purchased a pant and it was like very weird having big hips thighs area and it was like I have ordered a balloon. And the pant was literally like a balloon from the top and narrowing down a kind of big lollipop. And now then they are giving me this s**t that having unequal sleeves for Arabella long dress. It's really embarrassing that one is forwarding my wrist. I wish I could post the pictures there.

Quality of clothes is below average according to the cost